Household Accounts Terms & Conditions

The Household Account terms and conditions set out below are an extract from the complete Executive Club terms and conditions which apply to you and are deemed to be incorporated into and form part of these Household Account terms and conditions. A full copy of the Executive Club terms and conditions are available from British Airways Executive Club, PO Box 31076, Dubai, United Arab Emirates or online at ba.com.

16. HOUSEHOLD ACCOUNTS

16.1 The following are the specific terms and conditions that apply to Household Accounts. If there is any conflict between the terms and conditions in this Clause 16 and any other clause herein, these terms and conditions will prevail to the extent the term or condition relates to, or regulates the operation of the Household Accounts.

16.1.1 Members can apply for a Household Account by obtaining an application form online at ba.com.

16.1.2 A maximum of seven individuals are allowed per Household Account. All Household Account members must permanently reside at the same residential address. Children aged two years and under may not join in a Household Account.

16.1.3 Only one Household Account per residence is permitted. Business addresses are not permitted for Household Accounts. Only permanent residential addresses are permitted for Household Accounts.

16.1.4 To create a Household Account:

(a) a Household Account application form must be completed (naming the relevant members) which can be obtained online at ba.com and then sent to your local service centre;

and

(b) a primary member must be designated in respect of the Household Account who must be 18 years of age or over and, in all cases, an existing Member of the Executive Club.

The remaining members of the Household Account (other than the primary member) can either be existing Members of the Executive Club or new Members. At the time of joining the Household Account, new Members will receive an Executive Club Membership number and may be provided with a Card.

16.1.5 Only the primary member of the Household Account may submit a change of address, details of the addition to and removal of members from such account or the dissolution of the account. This must be in writing addressed to the members' local service centre and signed by the primary member. This will change the address on the account and/or status of the account for all of the Household Account members.

16.1.6 If the primary member of the Household Account dies or leaves the Executive Club, the remaining Household Account members who are over 18 years, must nominate between them another member (or new member) to become the new primary Household Account member. Failure to do so will result in the dissolution of the Household Account. The new primary member must satisfy the criteria in Clause 16.1.4(b) above. Details of the new primary member must be notified to British Airways in writing at the address specified in Clause 16.1.5.

16.1.7 Once a Household Account is established, new member(s) may not be added or existing member(s) removed more than once every six months. A Household Account may not be dissolved or re-established more than once every six months.

16.1.8 Mileage will be tracked and recorded individually under each member’s own Executive Club Membership number by British Airways. Provided a member has been active in the Executive Club program, each member may access an online statement at ba.com detailing their own transactions and the household Mileage in total. For the avoidance of doubt, infant fares do not earn Mileage.

16.1.9 Executive Club tier level is attained for the individual (not the household) based on the individual member’s Tier Points earned.

16.1.10 Any Household Account member can individually redeem from the Household Account, regardless of who earned the redeemed Mileage, including without limitation, all or part of the total Mileage earned by the other members of the Household Account. Each member is solely responsible for discussing with other Household Account members decisions concerning the use and redemption of Mileage under any Household Account as between members.

16.1.11 All redemption requests and bookings will be processed on a pro rated basis by reference to the accrued Mileage in each member’s account.

16.1.12 Parents or guardians may nominate persons under 18 years of age to be a member of a Household Account and this will entitle them to earn and, subject to the remainder of this Clause 16.1.12, redeem Mileage. Requests and bookings relating to Awards may be made by any Household Account member provided they are 18 years of age or over. No Household Account member regardless of age can authorise third party access to their Household Account. For the avoidance of doubt and apart from the ability to earn Mileage and receiving the benefit of Award travel by virtue of Mileage being redeemed for their benefit by any Household Account member over 18 years of age, Household Account members under 18 years of age are not entitled to the Services by reason of their being a Household Account member.

16.1.13 If a participant dies, ceases to reside at the Household Account address or ceases to be a Member of the British Airways Executive Club, the unredeemed Mileage held by that person will be removed from the Household Account balance.

16.1.14 Subject to Clause 16.1.12 Awards can only be issued by British Airways to members of the Household Account (and will not be issued to persons that are not members of such account), as designated/nominated by a Household Account member at the time of issuance, after which Awards may not be transferred or reissued to a different name.

16.1.15 Awards will be mailed only to the residential address noted on the Executive Club Household Account records. In some countries Awards may have to be collected from designated places.

 
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