Visión general

El Grand Palladium Colonial Resort & Spa es un fantástico hotel rodeado de playas de arena blanca como el azúcar y de aguas cristalinas, con fabulosas vistas al mar y a los alrededores. Se trata de un lugar perfecto que ofrece todo lo que las familias con niños y otros huéspedes, como parejas o grupos de amigos, pueden desear para pasar unas vacaciones extraordinarias. El hotel ofrece un servicio amable y profesional que constituye todo un paradigma de excelencia.

Datos del alojamiento

Dirección:

Carretera Federal
Chetumal
Riviera Maya
Mexico
77710

Datos de registro de entrada:

Registro de entrada normal: 15:00
Registro de salida normal: 12:00

Ubicación:

57.9 mi / 93.4 km desde el centro de la ciudad

Tipos de habitación y servicios

Deluxe

Reposo 4, Tipo de cama Cama(s) de matrimonio tamaño King y cama(s) de matrimonio  Televisión por satélite, Minibar, Ventilador en el techo, Aire acondicionado, Baño privado, Combinación bañera/ducha, Balcón/Lanai/Terraza, Televisión

Junior Suite

Reposo 4, Tipo de cama Cama(s) de matrimonio tamaño King y cama(s) de matrimonio  Televisión por satélite, Minibar, Ventilador en el techo, Aire acondicionado, Baño privado, Combinación bañera/ducha, Balcón/Lanai/Terraza, Televisión

Servicios generales

  • Centro de bienestar
  • Servicio de lavandería/planchado
  • Sauna
  • Servicio de cuidado de niños
  • Spa
  • Mostrador de conserjería
  • Gimnasio de fitness
  • Servicio de Internet
  • Pista de tenis
  • Salón/tienda de belleza
  • Tabla de planchar
  • Cambio de divisas
  • 13 Restaurante
  • 6 Piscina
  • Clases aeróbicas
  • Jacuzzi
  • Piscina exterior
  • 1 Piscina infantil
  • 21 Salones/bares
  • Bar de piscina
  • Servicio de habitaciones
  • Sala recreativa
  • Tienda
  • Club infantil
  • Servicio de masajes
  • Caja fuerte
  • Ascensores
  • Entretenimiento en directo
  • Baño de vapor

Otros servicios

With a choice of six freshwater swimming pools, you can find a new sunbathing spot each day. The huge main pool dominates the centre of the hotel grounds. It has a family-friendly atmosphere and faces the Caribbean Sea, surrounded by rows of sun loungers and umbrellas. Meanwhile, adults can head to the El Secreto hydromassage pool, where the tropical flora and fauna create a peaceful environment. This pool features an in-built whirlpool, sunken sun loungers and a swim-up bar. There’s also a pirate-themed water park for children, outfitted with slides and sprinklers. The other pools are located at the two sister resorts. There’s the inviting El Rinconcito family pool – situated in the Grand Palladium Kantenah Resort & Spa – and the sea view La Isla pool at the Grand Palladium White Sand Resort & Spa.

Take a scenic stroll towards the beach, where you’ll find a sprinkling of palm trees, palapa huts, sun loungers and umbrellas. In between sunbathing, you can order cocktails from the beach bar or play on the resort’s three volleyball courts. You can also cool off in the shallow waters or take part in a variety of non-motorised water sports, ranging from snorkelling to windsurfing. You can take a paddle boat out on the water for free, or embark on excursions and learn scuba diving for a supplement charge.

At the sports centre, you can participate in a range of activities, such as football, darts and petanque. There are separate tennis, badminton and basketball courts, in addition to a multi-sports field, a mini-golf course, an archery range and a shooting range. The impressive Zentropia Palladium Spa & Wellness centre lies nearby, giving you the opportunity to soothe tired muscles. It’s decorated in a traditional Mayan style, and features its own state-of-the-art hydrotherapy area, complete with a pool, sauna, hot tub and vapour baths. Once you have booked and paid for a treatment, you can enjoy a day's complimentary access to the spa’s hydrotherapy areas (hot tubs, pool, sauna and steam baths), although all treatments incur a supplementary charge and require reservation. A modern gym is available for those looking to work out.

The resort offers a full programme of daytime activities, including dance classes, fitness classes, language lessons and competitions. You can enjoy a scenic pontoon boat ride around the extensive lake, located at the Grand Palladium White Sand Resort & Spa, and catch evening shows at the theatre. There are also designated wildlife areas around the resort complex. Children (aged between 4 and 12 years) can spend time at the exciting kids’ club – which promotes eco tours and conservation classes – while teenagers head to the Black & White Juniors Club. There’s also a Baby Club, where little ones from 1 to 3 years old can receive expert childcare for an additional charge. 

Información de restauración

Throughout the Grand Palladium Hotels & Resorts complex, you’ll find nine a la carte restaurants, several buffet restaurants and 21 bars. There are cuisines to satisfy every palate, with flavours from the Mediterranean, Asia, Mexico, Brazil and the United States.

Within the Grand Palladium Colonial Resort & Spa, the La Hacienda restaurant provides quality, buffet-style dining for breakfast, lunch and dinner. A la carte options include the traditional steakhouse, El Dorado, and La Adelita, where you can savour authentic Mexican fare. The excellent selection of bars includes a laidback sports bar, delightful beach bars, several pool bars and a glamorous cocktail bar.

Información adicional

In response to Coronavirus (COVID-19) there will be thermal temperature screening procedures in place and guests are encouraged to make a reservation to use the gym, pool areas and for the restaurants where service will be a la carte. Not all a la carte restaurants and bars will be open and those that are will alternate service days. The baby club is closed until further notice - the mini club is still in operation.

At the a la carte restaurants, you must follow a formal dress code, so gentlemen should wear a sleeved shirt or T-shirt and long trousers or tailored shorts. Restaurant information and hours are subject to change.

Please note that all spa services and kids’ clubs require prior reservation. While there are shared facilities between three Grand Palladium hotels, you cannot access those at the exclusive TRS Yucatan Hotel. 

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