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London Heathrow is the UK's largest airport and a gateway for many of our destinations worldwide.

Whether you’re looking for the best places to eat and shop or want to find out about airport facilities, we'll help you get the most out of your time at the airport.

You can find key information on arriving into London Heathrow, getting to and from the airport, as well as your journey through to boarding the aircraft on the separate pages for Terminal 3 and Terminal 5.

If you're connecting at Heathrow, you can find an overview of the process at the airport and FAQs on the flight connections page.

Which London airport and terminal?

British Airways operates from London Heathrow Terminal 3 and Terminal 5, as well as London City, London Gatwick and London Stansted airports. If you’re not sure where your flight is departing from or arriving into you can use our Which London airport and terminal tool.

Flight information

Check when your flight arrives or departs.

The Heathrow experience

Heathrow airport was recognised again by its travellers in the Skytrax World Travel Awards, winning ‘Best Airport in Western Europe’ for the second year running, ‘Best Airport for Shopping’ for the seventh year and ‘World’s Best Airport Terminal’ for Terminal 5 for the fifth year in a row.

Airport services

As well as the shopping and dining experience, Heathrow airport also offers a great range of facilities for connectivity, family travel and last minute travel essentials.

  • Stay connected while you wait for your flight with free Wi-Fi on your personal devices, pay-as-you-go computer desks with internet access and free mobile and laptop charging stations.
  • Pick up your last minute essentials with foreign exchange bureaus open from 05:30 until the last flight departs, pharmacies in all terminals and cash machines both before and after security.
  • For those travelling with children, baby changing facilities are available in all terminals, with additional nursing rooms in Terminal 3. To help keep your children entertained, play areas are available in all Terminals 3 and 5 (children must be accompanied by an adult at all times).
  • If you require additional support at the airport you can find wheelchair accessible toilets, induction loops and help points throughout the airport.
  • A range of additional baggage services is available, including baggage storage and a porter service to help carry your bags.

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