List below is in alphabetical order.
You can book your own AD75/50 travel, please click here for instructions.
For information on delayed, lost or damaged baggage click here.
North American Trade Partners with current US-CA based commission and fare agreements (e.g. JB trade agreements) may contact the American Airlines Commission Support Desk for assistance on the following: upfront commissions on JB itineraries with a transatlantic sector ticketed on (125) or (075) paper.
Please send your email to email@example.com. The hours of operation are from 8:00am-4:00pm Central Time.
Please include the following:
3.Commission table - for example A###, L###, etc.
4.AA record locator or screen shot of complete itinerary
5.Stored fare/fare basis breakdown
Queries on upfront commissions that include ROW sectors (e.g. ROW is defined as transatlantic journeys that include geographic destinations east of India) will not be handled by the American Airlines Commission Support Desk.
Please contact your account manager for any questions regarding commission that include ROW sectors.
British Airways plc
Below are GDS entries for complex published fares including Round the World fares or you can que to our Rates Desk. Please expect the required information to be returned in an SSR format, in approximately two business days. If your request is needed more immediately, please contact your trade support desk.
Amadeus: RMATTN BA FARE RMPLS QUOTE… (free format text) Q PNR to: QE/LONBA1111/21C2
Sabre: 5ATTN BA FARE 5PLS QUOTE… (free format text) Q PNR to: QP/QBA85/4
Worldspan: 5.ZATTN BA FARE 5.ZPLS QUOTE… (free format text) Q PNR to: QEP/BA0/121*C2 Apollo: Apollo Q number: Q/QAG/10. Please refer to your GDS helpdesk for specific formatting. Galileo: No manual queue action is required by the agent. Galileo will automatically queue place at end of transaction. Please refer to your GDS helpdesk for specific formatting.
Amadeus Helpdesk: 305-406-8800
Apollo Helpdesk: 770-280-8500 (for hardware issues: 800-762-3490)
Sabre Helpdesk: 866 334-7551(for hardware: 800-331-7260)
Visit our Groups Travel Hub at http://www.ba-groups.com/
For information and reservations with IAG World Cargo, please click here.
Contact Executive Club 1-800-452-1201 (from the USA) 1-800-247-9297 (outside the USA) Fax: 1-212-251-6767 Daily 730a.m.-8p.m. Eastern
Contact Executive Club
1-800-452-1201 (from the USA)
1-800-247-9297 (outside the USA)
Daily 730a.m.-8p.m. Eastern
M-F 8am-8pm EST
Contact British Airways and Iberia, 24/7.
British Airways General Trade: +1 (800) Agent BA (24/7)
Iberia General Trade: +1 (800) 574 8742 (24/7)
For British Airways to comply with data protection requirements, when calling you will be asked to provide your IATA number and full name of the lead passenger on the PNR
We will not handle calls from sub-agents, except in the scenario where they are calling to pay for the following ancillary services: paid seating, excess baggage or pre-paid meals. In these instances, the booking agent must have passed authority through via a SPRINT keyword entered into the PNR and the sub-agent will be subject to additional data protection checks.
Daily, 7a.m.-11p.m. Eastern Standard Time (EST)