First

We have worked closely with our caterers to make changes to our onboard service. Our new food service requires less interaction with our cabin crew, greatly reducing physical contact.

Specifically designed for the 787-9 Dreamliner, our premium cabin has just eight seats, compared to the usual 14. First cabin seats also feature a larger personal screen to enjoy the latest films and TV programmes, as well as a new touchscreen handset and state-of-the-art noise cancelling headphones from Meridian.

Lose yourself in a great film or gripping series with our huge library of new releases including music, ebooks, and games. Enjoy the 1,000 hours of programmes available on the in-flight entertainment channels.

Free Wi-Fi will now be available to customers travelling in First *. Now you can stream music, films and box sets, browse the internet, email and message from the comfort of your seat, and it's free for the entire flight.

• To use, connect to the onboard BAWi-Fi network, click the "Free Wi-Fi" banner, verify you are a First customer with your name and seat number (or booking reference) and enjoy free Wi-Fi for the duration of your flight. It couldn’t be easier to take advantage of your reward.
• All seats come with a 15in screen, with ports to connect up your own devices.
• We also include high quality noise-cancelling headphones, for minimal disturbance.

*Terms and conditions apply

*Wi-Fi is being progressively rolled out across the fleet.

You're also invited to the Concorde Room – our most luxurious lounge. It’s exclusive to London Heathrow Terminal 5 and New York JFK Terminal 7, with discreet booths, full waiter service, private cabanas and a state-of-the-art business suite.

Indulge in a luxury complimentary massage or facial treatment, with acclaimed British spa and skincare brand Elemis. You’ll find our Elemis spas in London Heathrow Terminal 3 and 5, or New York JFK Terminal 7.

Flying First lets you skip the queues, with dedicated check-in desks and fast-track security at various airports.

Available in London Heathrow Terminal 5, our exclusive First Wing gets you through the airport quickly and smoothly. It’s a dedicated space for First, Executive Club Gold, and Oneworld Emerald flyers; offering a private check-in area, two of its own security lanes, and a direct walkway into the Galleries First Lounge and Concorde Room.

There’s no need to compromise when packing, with a generous number of bags included in First. Bring both a cabin bag and laptop or handbag on board, as well as up to 3 bags in the hold.

Let AirPortr pick up your bags and check them in. Exclusive to British Airways customers, it’s available for everyone in the wider London area.

We’re here to help, whenever you need us. That’s why we have You First, a dedicated helpdesk for First customers – whatever the query.