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First
The finest experience
First is our most luxurious way to experience flight. From your own stylish suite, to exclusive access to lounges, fast-track security, and excellent service, it’s the finest way to travel.
Your own personal suite
Cross the world’s skies comfortably, calm, and entertained in your own spacious suite. It’s where British heritage meets contemporary design; letting you work in peace, watch a film, or stretch out and fall asleep.
Fine dining and delicious treats
Create your own dining experience with our a la carte ‘Dine Anytime’ menu featuring signature dishes made with quality British ingredients, delivered with impeccable service. Alongside your dining, we offer snacks and beverages including cocktails, mocktails, Champagne, spirits and wines.
A specially designed cabin on our 787-9 Dreamliner aircraft
Specifically designed for the 787-9 Dreamliner, our premium cabin has just eight seats, compared to the usual 14. First cabin seats also feature a larger personal screen to enjoy the latest films and TV programmes, as well as a new touchscreen handset and state-of-the-art noise cancelling headphones from Meridian.
Hours of entertainment
Lose yourself in a great film or gripping series with our huge library of new releases including music, ebooks, and games. Enjoy the 1,000 hours of programmes available on the in-flight entertainment channels.
Free Wi-Fi will now be available to customers travelling in First *. Now you can stream music, films and box sets, browse the internet, email and message from the comfort of your seat, and it's free for the entire flight.
- To use, connect to the onboard BAWi-Fi network, click the "Free Wi-Fi" banner, verify you are a First customer with your name and seat number (or booking reference) and enjoy free Wi-Fi for the duration of your flight. It couldn’t be easier to take advantage of your reward.
- All seats come with a 15in screen, with ports to connect up your own devices.
- We also include high quality noise-cancelling headphones, for minimal disturbance.
*Wi-Fi is being progressively rolled out across the fleet.
Space to prepare and relax
Take time out in our elegant departure lounges and wait comfortably before flying. Modern and luxurious, we offer quality wines, drinks and food, plus a range of business facilities for when you need to work.
On arrival into London Heathrow, stop by the Arrivals lounge to freshen up and get ready for whatever you’ve planned. The Arrivals lounge is located in Terminal 5 on Level 1. To access from Terminal 3 please use the free interterminal transfer train.
The Concorde Room
You're also invited to the Concorde Room – our most luxurious lounge. It’s exclusive to London Heathrow Terminal 5 and New York JFK Terminal 7, with discreet booths, full waiter service, private cabanas and a state-of-the-art business suite.
Seamless check-in and boarding
There may be changes to our fast track services as we respond to COVID-19. Find out more about changes at the airport.
Flying First lets you skip the queues, with dedicated check-in desks and fast-track security at various airports.
The First Wing
Available in London Heathrow Terminal 5, our exclusive First Wing gets you through the airport quickly and smoothly. It’s a dedicated space for First, Executive Club Gold, and Oneworld Emerald flyers; offering a private check-in area, two of its own security lanes, and a direct walkway into the Galleries First Lounge and Concorde Room.
Freedom to pack what you like
There’s no need to compromise when packing, with a generous number of bags included in First. Bring both a cabin bag and laptop or handbag on board, as well as up to 3 bags in the hold.
Door to destination service
Let AirPortr pick up your bags from your chosen location and check them in for your flight with the AirPortr + Bag Check-In service, allowing you to travel to the airport luggage-free. Available for flights departing from Heathrow, Gatwick and Manchester.
Dedicated to You First
We’re here to help, whenever you need us. That’s why we have You First, a dedicated helpdesk for First customers – whatever the query.
Aircraft variations
Wherever and whenever you fly First you can expect the same top quality food, drink and premium service by our attentive crew, but a few of the cabin design elements may vary by aircraft.