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Cancel your booking in exchange for a voucher or refund

Please note: This form is for British Airways Holidays bookings (Flight + Hotel and/or Flight + Car packages or Hotel only bookings). Please use the alternative voucher form for British Airways flight only bookings.


If you are travelling in the next two weeks and are applying for a voucher due to you or another party on your booking testing positive for COVID-19, please complete this request form.


Need to cancel?

  • If your travel is due to be completed by 30 September 2022, please see below.
  • If you are travelling from 1 October 2022 onwards, or you cannot meet the eligibility criteria below, standard amendment and cancellation conditions apply find out more.


Applying for a voucher

You can apply for a voucher equal to the value of your British Airways Holidays booking (Flight + Hotel and/or Car or Hotel only), less any amendment fees, if any of the following apply;

  • You booked for travel to be completed by 30 September 2022 and are providing at least 7 days’ notice. Apply here
  • You are due to travel within the next two weeks and you or another party on your booking tests positive for COVID-19. Apply here


Applying for a refund

If you are due to travel in the next 28 days and your holiday cannot go ahead as planned due to unavoidable circumstances shown in the form below, you can apply for a full refund. Refunds can also be claimed at any time if you have been notified of a cancellation or significant change to a flight that forms part of your British Airways Holidays booking.

Enter your details

Please enter your details below to apply for a voucher. Once validated, we'll issue you with a voucher (in the form of voucher credit - please see our terms and conditions) within 4 days of receipt.

If applying for a refund, please ensure you enter the reason for the refund as shown in the eligible options below. Refund requests will only be accepted if your booking meets these criteria. Once validated, please allow up to 14 days for refunds to be returned to your original form of payment.

Please complete all the required fields below

Why choose British Airways Holidays?

Enjoy these great benefits: