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A warm welcome to Project Osprey from British Airways. This page is dedicated to those who are taking part in our trial. From here additional information can be found, however, detailed information will be available through your welcome email and via the Facebook Messenger chat app.


Get going with Project Osprey the British Airways Harrier tracker

Getting going with the trial is easy, the detailed personal instructions you need will have been sent to you from If you have a device and have not received this, please check your spam or junk folders.

Charging - Ensure that your tracker is charged. You have a USB cable included with your tracker. When the tracker is plugged in the LED on the device will illuminate red. This will turn to green once the tracker is fully charged.

Updates - Occasionally we will update the tracker, this happens automatically when the device is plugged in - the tracker's LED will change to white whilst an update is in progress.

Flying - Every time you fly with your mobility device, remember to let us know your flight number through your selected chat app.

Attaching - Make sure your tracker is placed into the pouch provided and attached securely to your mobility device.

Support and further questions are answered through the Facebook Messenger Chat App. Any additional help can be found by emailing Please quote the serial number of your device in your correspondence.

Additional Information