As the UK’s largest airport, London Heathrow (LHR) is the gateway to England’s capital and many destinations worldwide. With convenient transport links to Central London, as well as to London Gatwick (LGW), it is Britain’s premier air travel hub.
British Airways operates from London Heathrow Terminal 3 and Terminal 5. Depending on your travel class, we offer a number of lounges where you can relax in comfort and take advantage of free Wi-Fi before your flight. Excellent facilities at the terminals include play areas for children. Take the Heathrow Express train and you'll arrive at London’s Paddington station in just 15 minutes.
London Heathrow flight facts
Everything you need to know about flying to London Heathrow
We fly to London Heathrow Airport (LHR) from multiple destinations worldwide. We also offer award-winning service and fantastic benefits, with no hidden charges. Let us take care of everything – from flights to accommodation and airport transfers. Our standard fares include free seat selection 24 hours in advance, complimentary on-board catering and the ability to check-in online, on your mobile or at the airport. Business and First class travellers can also enjoy lounge access, priority boarding, luxurious cabins and on-board fine dining.
British Airways flights depart, and arrive, from Terminal 3 and Terminal 5 of London Heathrow (LHR). At both terminals you will find check-in kiosks and desks – with dedicated check-in for premium customers – and Bag Drop desks. Alternatively you can check in online or on your mobile, and even print your boarding pass at home. If you have baggage to check-in, you can print your tags at a check-in kiosk before taking your tagged baggage to a Bag Drop desk.
The flight connections process will vary depending on where you have flown from, and where you are flying on to. When you arrive at Heathrow, the purple ‘Flight Connections’ signs will direct you to the appropriate gate. We recommend allowing 60-70 minutes’ connection time for flights within the same terminal, or 90 minutes if travelling between Heathrow terminals. You should be at the gate no less than 20 minutes before your connecting flight departs.
The Heathrow Express is a non-stop rail service that departs every 15 minutes, taking only 15 minutes to reach Central London’s Paddington Station. National Express also offers coaches to towns and cities throughout the UK, including a frequent service between Heathrow and Gatwick Airport. Or take the stress out of getting to your hotel by pre-booking an airport transfer before you travel. Alternatively book car hire, in partnership with Avis, and receive great benefits – with all mandatory charges included and 24-hour customer support.
The iconic ‘Tube’ or London Underground network usually offers the fastest and easiest way to travel around the city. Easy-to-use paper ticket machines are located at all London Underground stations. A paper Travelcard can be used on both Underground, Overground, bus, tram and DLR services within London travel zones. Or a Visitor Oyster Card – which uses pay-as-you-go credit – can be purchased in advance from Oyster Online (if you live in the UK) or from overseas travel agents. Contactless payment cards can also be used in the same way – simply place on the yellow card reader by the ticket gates.
London also offers an extensive Overground rail network, providing access to outer parts of London not served by the Underground. The DLR (Docklands Light Railway) serves the Docklands area of the city, connecting both the Underground and Overground. Paper tickets can be purchased at any Overground station – a paper Travelcard can be used on both Underground, Overground, bus, tram and DLR services within London travel zones. Or a Visitor Oyster Card – which uses pay-as-you-go credit – can be purchased in advance from Oyster Online, or from overseas travel agents. Contactless payment cards can also be used in the same way.
The London taxi – or 'black cab' as it is affectionately known – is nearly as iconic as the red London bus. Black cabs are the only taxis that can be hailed on the streets of London and legally seek trade. When the orange 'Taxi' light is switched on, the taxi is available for hire. London taxis seat five or six people and offer wheelchair access. Black cab fares operate on a standard tariff system. A number of mini cab companies also operate throughout the city. For your own safety, we advise booking minicabs in advance through a legitimate operator.
Cycling is a healthy, cost effective and environmentally-friendly way of exploring London. The city has dedicated cycle lanes for your safety, and bikes can be hired for short-term use through the Santander Cycles scheme. These bikes are located at docking stations all over the city and can be hired over a 24-hour period for £2. The first 30 minutes of each journey is free, with an additional £2 charge per 30 minutes thereafter. Payment can be made through all major credit and debit cards. Free local cycle routes and maps are available from local travel information centres.
The red London double-decker bus is an iconic symbol of London. These buses offer a cost effective way to travel around the city and, although usually slower than the tube, they allow you to see the city from an ideal vantage point. London's bus routes cover the length and breadth of the city and will take you past an endless array of historical landmarks in the centre. Paper Travelcards are valid on the buses, as are Oyster Cards. A Visitor Oyster Card – which uses pay-as-you-go credit – can be purchased in advance from Oyster Online, or from overseas travel agents.
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