This popular all-inclusive resort has something for everyone, with its beach front location, great choice of room types and superb range of facilities.

The amenities on offer at the Moon Palace Cancun include a world-class Awe Spa, Jack Nicklaus Signature golf course with 27 holes and eight swimming pools featuring swim-up bars.

Enjoy exceptional dining with every palate catered for at more than 13 restaurants from Italian and Mexican to Brazilian steakhouse and Asian. The whole family will enjoy the activities provided at this luxurious and spacious resort – water sports, tennis, mini-golf, biking and surfing on the Flowrider surf simulator to name but a few. 

The Moon Palace Cancun features three distinctive sections. The luxury rooms throughout the resort all have private balconies some of which are equipped with a comfy hammock. Sit back and take in the stunning views of the ocean, lush landscaped gardens or across the Jack Nicklaus signature golf course. All rooms have internet access too.

This luxurious and spacious Cancun resort has a fantastic range of activities. Relax in the world-class spa and enjoy treatments to relax and invigorate, or spend time in the therapeutic hydrotherapy pool. The whole family will enjoy water sports, tennis, mini-golf and bicycle rental.

Soak up the sun in one of the resorts pools. A supervised kids' club 'Playroom' provides a variety of fun daily activities to keep little ones aged 4-12 entertained. For teenagers there's Wired, a lounge with TV screens, Xbox, pool tables, arcade games and internet access. Keep fit at one of the two fitness centres or join a yoga or Pilates class. Tee-off from a choice of two Jack Nicklaus-designed golf courses.

Accommodation details


KM 340

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 11:00


12.4 mi / 19.9 km from city centre

General facilities

  • 8 Pool
  • Health club
  • Massage services
  • Live entertainment
  • Pool Bar
  • Solarium
  • Spa
  • Game room
  • Aerobics instruction
  • Coffee shop
  • Exercise gym
  • Non-smoking rooms (generic)
  • 2 Children's pool
  • Internet services
  • Hairdresser/barber
  • Off-Site parking
  • Tennis court
  • Hair dryer
  • Kids Club
  • Water sports
  • Whirlpool
  • On-Site parking
  • Parking
  • Steam bath
  • Playground
  • Golf
  • Outdoor pool
  • Baby sitting
  • Dry cleaning
  • Indoor pool
  • Safe deposit box
  • Children's nursery
  • Bicycle rentals
  • Complimentary in-room coffee or tea
  • Business center
  • Concierge desk
  • Sauna
  • Jacuzzi
  • Nightclub
  • Beauty shop/salon
  • Ironing board
  • Laundry/Valet service
  • Room service
  • Currency exchange
  • 11 Lounges/bars
  • Onsite laundry
  • 13 Restaurant
  • Driving range
  • Shop

Other facilities

Superior Deluxe Ocean Front rooms are only located in the Nizuc area. Family Deluxe and Family Connections rooms are only located in the Sunrise area.

Dining information

- Sunrise section:

• Bugambilias - Mexican

• La Gondola - Italian

• Pier 8 - Seafood

• Asadero – Grill

• Pepe’s Pizza – Brick oven pizza

• Agra - Indian

• Lobby Bar

• Pool Bar Columpios

- Nizuc section:

• El Manglar - Italian

• Arrecifes - Brazilian

• Los Caporales - Mexican

• Palapa Delfines - poolside grill

• Palapa Pelicanos - poolside restaurant and bar

• Lobby Bar

• Sweets & Coffee

- Moon Grand Section:

• El Caribeño - Caribbean

• Lounge Bar

• Pool Bar

• Los Tacos - Mexican

- Club House (reservations required):

• Tavola – Italian

• Asian Contemporary

• Grand Buffet Le Chateau – French

• Habibi – Lebanese

• JC Steakhouse Cusco – Peruvian

• Cielito Lindo – Contemporary

• Mexican La Cantina – Mexican

Not all Bars and Restaurants are open daily.

Any guests who have food allergies should contact the Public Relations desk upon arrival.

Additional information

We strongly recommend that transfers are booked in this destination. Transfers must be booked as additional items, for which separate vouchers will be required.

Unlimited golf cannot be combined with resort credit, all people in the room must select the same package. If you opt for the unlimited golf instead of Resort Credit, you will be requested to pay a cart fee directly at the golf course: Moon Palace and Riviera Golf Course: USD38.00 per person. Transportation to and from Riviera Cancun golf course will cost USD 10.00 per person for both unlimited golf package and resort credit golf. Please note this is subject to change.

In response to Coronavirus (COVID-19) all buffets have been removed until further notice, and swim-up bars have been replaced with waiter service.

Palace Resorts are committed to keeping you safe, visit ba.com/palaceresorts-safety and find out more about the measures they've put in place.

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