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Arrivals lounges

A running shower.

Get ready for the day ahead with a quick stopover in our London Heathrow Terminal 5 Arrivals lounge. Freshen up with a shower or help yourself to a snack or refreshments before continuing with your day.

The Arrivals lounge is exclusive to you if you have travelled in First or Club World, or are a Gold Executive Club Member, arriving on a British Airways longhaul flight. Capacity restrictions apply so we cannot allow you to bring guests into these lounges.

Customers arriving at Terminal 3 can reach the lounge by following signs for the Heathrow Express. Trains are free for travel between Heathrow Central station (Terminals 2 and 3) and Terminal 5 with trains running every 15 minutes.

We apologise for any inconvenience while the American Airlines Arrivals lounge at Terminal 3 is closed for refurbishment.

Elemis arrivals.

Elemis Travel Spa

Want to treat yourself after a long flight? Visit our Elemis Travel Spa in the Arrivals lounge at Heathrow Terminal 5. Choose from a range of treatments including a First Class Power Shave for men or a Sky High Brow Shape.

Find out more about the Elemis Travel Spa

Lounge locations

  • Terminal 5 – go via the orange lifts to the first floor before check-in and security.

Use of all facilities is subject to availability.

Opening times

  • Galleries Arrivals lounge Terminal 5 – open daily from 05:00 to 14:00hrs, offering a full English breakfast until 12:30.