Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

The majority of our calls are managed by British contact centres.



collapsedshowMake a new booking, change an existing booking or other enquiries
Contact details and opening hours

Telephone: +65 6622 1747
Monday - Friday
08:30-17:30

collapsedshowEnquire about an existing hotel or car rental booking
Contact details and opening hours

Telephone: +65 6622 1747
Monday - Friday
08:30-17:30

collapsedshowCheck your flight status (arrivals and departures)
Contact details and opening hoursWebsite and email

Telephone: +65 6542 4422

Flight status (arrivals and departures)

collapsedshowEnquire about group travel bookings
Contact details and opening hours

Please appoint British Airways authorised British Airways ticketing travel agent to manage your group request on your behalf.

collapsedshowContact Customer Relations
Contact details and opening hoursAddressWebsite and email

Fax: +44 (0) 17 8788 3195
(for sending copies of documents or receipts)

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom

Complaints and claims

collapsedshowHelp with your delayed baggage collapsedshowGet help with baggage claims
Contact details and opening hoursAddress

Fax: +44 (0) 17 8788 3195
(for sending copies of documents or receipts)

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
collapsedshowHelp with using our website
Website and email

Accessibility and site help