We appreciate you taking the time to help us.
We are working with Elemis, the acclaimed British spa and skincare brand, to offer you exclusive treatments and skin-therapies in some airport lounges.
Developed by the world-renowned Noella Gabriel, Elemis brings you a new concept in travel spa and skin-therapies to awaken your senses and refresh you during your journey. A complimentary 15 minute treatment menu is available if you are travelling in our First or Club World cabins or you are a Gold card member flying longhaul, when you use our lounges at London Heathrow and New York.
You can find a spa at London Heathrow:
You can also find a spa at New York JFK:
Indulge yourself, go to the lounge a little earlier and pamper yourself before you fly.
Treatments can be pre-booked if you are travelling in our First cabin. All other bookings are made on a first come first served basis.
Power-up your skin! Deep clean and energise your skin, combining innovative sonic cleansing and high-potency actives, to fight the effects of flying.
For the ultimate journey! Feel recharged and energised as we knead away tired, aching muscles from the back, neck and shoulders.
Feel refreshed after the skin-smooth power shave, exclusively developed by award-winning shave guru, Richard Anthony.
*Not suitable for beard removal and does not include beard design or grooming
Super-lifting on the go! Experience visible results with innovative skin-lifting face technology to help smooth and contour your skin.
Prepare your skin to be runway ready! This highly effective facial combines revolutionary sonic cleansing to revive travel-weary skin.
Pre-flight eye renew! Advanced infusion technology and anti-ageing superactives help soothe tired eyes and smooth away fine lines.
Take flight! Feel stress-less and rejuvenated as we ease away muscle tension and stiffness from the back, neck and shoulders.
Loosen up! Melt away tension in the neck and shoulders to help alleviate stress and leave you feeling revitalised.
The pressure’s on! Help release tension headaches and feel travel-ready with an intensely relaxing scalp massage.
Perfectly polished in an instant! Get your nails shaped-up, then select one of the stunning nail colours from Essie. Optional shape and buff available to male travellers.
*If the polish application is smudged or chipped we are unable to offer a correction service.
Up, up and away! Celebrated brow experts, HD Brows have created a bespoke service to give you an instant brow lift and shape.
For those who prefer some private chill-out time, our intelligent massage chair delivers a multi-dimensional massage to banish fatigue and leave you feeling revived and refreshed.
Terminal 5 Arrivals 06.00-14.00
Terminal 5 Departures 07.00-21.00
Terminal 5 B 07.00-21.00
Prescribed to your skin’s needs, this deeply hydrating facial therapy leaves your skin radiantly rejuvenated, with astonishing results. Choose from:
These 15 minute bespoke power-booster facials include a cleanse, tone, massage, exfoliation and a mask leaving skin radiantly rejuvenated and producing astonishing results.
A sequence of deeply relaxing massage that opens up your shoulders, softens your scalp and stretches the back of your neck.
A quick 15 minute treatment will leave you floating on cloud 9.
Your feet are gently cleansed with warm Lime mitts. Soothing Musclease Active Body Concentrate is applied in a dual motion with instant refreshing gel, using hot stones to massage into the soles of your feet and teasing out between your toes.
Your feet will feel lighter, with your body more grounded.
Stretch out your palms, from the tips of your fingers to your upper arm with this beautiful Thai massage sequence. Combining the hedonistic Exotic Frangipani Monoi Moisture Melt with hot stones helps to increase circulation, deeply hydrate and nourish the skin.
Stretch out the palms, from the tips of the fingers to the upper arm with this beautiful massage sequence. Combining the healing and soothing properties of both Rose and Royal Jelly this treatment will deeply hydrate and nourish the skin in just 15 minutes.
This intense 15 minute body therapy is designed to strengthen and stretch out any painful or injured areas and re-energise tired and aching muscles in the lower leg and feet. This deeply targeted massage sequence creates a deep heat effect which helps soften the tissue, easing muscle fatigue.
Kneeling upright, fully clothed, your body sinks into our ergonomic massage chair that helps stretch out and release your spine. Inhale your prescribed aroma to lift or calm your mood, whilst a warm, soothing Lavender pillow cocoons your neck and shoulders. Close your eyes and let your Elemis therapist commence with the unique Elemis ‘Ice-Cool Thermal Massage’ technique, combined with your customised power back massage. The final touch of cooling Instant Refreshing Gel leaves you totally chilled out.
Choose from: Re-Energising Lime, Stress-Away Lavender or Mood Balancing Rosewood.
Just want to be left in peace, on your own, minimum fuss? Your Elemis spa-hostess will perform the ‘Welcome Travel Touches’, whilst a hot Lime compress helps to soothe away travel stress. With the final touch of Instant Refreshing Gel on your temples, just lie back fully clothed and relax with your customised 15 minute massage programme. Your body is warmed and automatically scanned to receive a targeted acupressure body massage covering every area of tension in your feet, calves, buttocks, back, shoulders and neck.
Choose from the following massage programmes: Relax and Sleep-Easy or Recharge and Stretch-Out.
Terminal 7 16.00-22.00
All treatments are subject to opening hours and availability. The minimum age for treatments is 18.