Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

The majority of our calls are managed by British contact centres.



collapsedshowGet help with baggage claims
Contact details and opening hoursAddressWebsite and email

Fax: +44 (0) 17 8788 3195
(for sending copies of documents or receipts)

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)

Baggage claim form

Help and advice about lost and damaged baggage

collapsedshowContact Customer Relations
Contact details and opening hoursAddressWebsite and email

Fax: +44 (0) 17 8788 3195
(for sending copies of documents or receipts)

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom

Complaints and claims

collapsedshowHelp with your delayed baggage
Contact details and opening hoursWebsite and email
Lagos

Telephone: +234 809 7160127

Abuja

Telephone: +234 (9) 810 0022

Baggage tracer

baggage.nigeria@ba.com

collapsedshowEnquire about group travel bookings
Website and email

groups.nigeria@ba.com

collapsedshowMake a new booking, change an existing booking or other enquiries
Contact details and opening hoursAddress

Telephone: 0800 2222 557/ 0708 0601 736
(local calls)

Telephone: +234 1 279 2690/ +234 708 0601 736
(international calls)
Monday - Friday
08:00-17:00

Murtala Muhammed International Airport
Room 2063, 2nd Floor (Mezanine level)
Lagos
Nigeria
Monday - Friday
09:00-22:30
Saturday-Sunday
14:00-22:30
collapsedshowTown offices
Address
Abuja
British Airways
Transcorp Hilton Abuja Hotel, 1st Floor
1 Aguiyi Ironsi Street Maitama
Abuja, 900001
Nigeria
Lagos
British Airways
The Waterfront, Plot 5, Oyinkan
Abayomi Drive
Lagos - Ikoyi
Nigeria