Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

The majority of our calls are managed by British contact centres.



collapsedshowMake a new booking, change an existing booking or other enquiries
Contact details and opening hours

Telephone: +603 7712 4747
Monday - Friday
08:30-17:30

collapsedshowEnquire about group travel bookings
Contact details and opening hours

Please appoint British Airways authorised British Airways ticketing travel agent to manage your group request on your behalf.

collapsedshowContact Customer Relations
Contact details and opening hoursAddress

Fax: +44 (0) 17 8788 3195
(for sending copies of documents or receipts)

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
collapsedshowGet help with baggage claims
Contact details and opening hoursAddress

Fax: +44 (0) 17 8788 3195
(for sending copies of documents or receipts)

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)