Telephone numbers and addresses

Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices.

The majority of our calls are managed by British contact centres.



collapsedshowMake a new booking, change an existing booking or other enquiries
Contact details and opening hoursAddress

Telephone: +218 (21) 3351 277

Telephone: +218 (21) 3351 278

Telephone: +218 (21) 3351 279
Sunday - Thursday
08:00-15:00 (local time)

British Airways
Tripoli Tower
Office 191, floor 19
Tripoli
Libya
collapsedshowEnquire about group travel bookings
Contact details and opening hours

Please contact your preferred travel agent for bookings of 10 or more people travelling together.

collapsedshowContact Customer Relations
Contact details and opening hoursAddressWebsite and email

Telephone: +44 (0) 191 490 7901 option 4
Monday - Friday
08:00-18:30 (UK local time)

Fax: +44 (0) 17 8788 3195
(for sending copies of documents or receipts)

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom

Complaints and claims

collapsedshowHelp with your delayed baggage collapsedshowGet help with baggage claims
Contact details and opening hoursAddressWebsite and email

Telephone: +44 (0) 191 490 7901 option 4
Monday - Friday
08:00-18:30 (UK local time)

Fax: +44 (0) 17 8788 3195
(for sending copies of documents or receipts)

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)

Make a baggage claim online

Help and advice about lost and damaged baggage