Our eVouchers offer a quick and simple way of paying for flights on ba.com.
You can use either the full value of an eVoucher or some of it to pay for a less expensive booking. If you don’t use all of it, we’ll simply send another eVoucher covering the difference.
If your voucher was issued as part of our Book With Confidence policy during the COVID-19 pandemic, it will expire on 30 September 2023. You can use an eVoucher to pay or part-pay for a new booking. Any trip booked using your eVoucher must conclude – departure and return – by 30 September 2023.
If your voucher was issued by our Customer Relations team, the expiry date will appear on the email you’ve received. The vouchers expire one year from the date they were issued.
If your eVoucher was issued as part of our Book With Confidence policy during the COVID-19 pandemic, its value includes the cost of any extras such as seating, baggage and meal purchases.
You can use an eVoucher to pay for flights. You can’t currently use it to pay for a BA Holidays booking online or extras, such as seating or baggage.
Yes, you can use an eVoucher on any British Airways marketed route with a BA flight number, apart from bookings on Sun-Air.
You’ll need the eVoucher number as well as the registered surname and email address. You can find these details in your eVoucher email.
No, eVoucher holders don’t need to travel on a booking made using their eVoucher. Although for security reasons, bookings made within four days of departure must include all eVoucher holders.
If your voucher was issued as part of our Book With Confidence policy during the COVID-19 pandemic, you can apply up to four eVouchers per booking.
However, eVouchers issued directly from our Customer Relations team can’t be combined with any other eVoucher.
You can’t currently combine eVouchers issued in different currencies.
We’ll issue a new eVoucher covering the difference. You’ll see this new eVoucher value before you pay for a booking, where you’ll also be able to choose who receives it.
You’ll need to pay any difference if the new fare is more expensive.
Flights booked using eVouchers will be subject to the booking’s regular Terms and Conditions.
You can book journeys using your eVoucher to and from most countries we’re currently serving on ba.com. Although there are a few exceptions where you’ll need to get in touch with us to book.
Please call us to use your eVoucher if your journey begins in any of these countries:
Libyan Arab Jamahiriya
Republic of Korea