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London Heathrow Terminal 3

London Heathrow Terminal 3 Departures.

Which London airport and terminal?

British Airways flights also operate to and from Heathrow Terminal 5, as well as London City, Gatwick and Stansted airports. Check which London airport and terminal your British Airways flight will depart from or arrive into.

Flight information

Check when your flight arrives or departs

More about flights to London Heathrow


You must meet the following times or you will not be allowed to travel:

  • Check-in closes 60 minutes before long haul flights depart, and 45 minutes before short haul flights depart.
  • Pass through Security at least 35 minutes before your flight departs.
  • Be at the boarding gate at least 20 minutes before your flight departs. More about boarding.

The quickest way to check in is online, 24 hours before your flight departs:

When you need to check in at the airport on the day of departure:

  • If you are travelling in a group of more than nine people, please use a check-in kiosk or go to a check-in desk.
  • If your child is travelling alone, or with you but on a separate booking, please go to a check-in desk.
Check-in closes 60 minutes before long haul flights depart, and 45 minutes before short haul flights depart. Please allow enough time, e.g. in case there are any queues. Have a look at the information screens to find out which check-in zone you can use for your flight.

Dedicated check-in desks are available to:

  • customers travelling in First, Club World or Club Europe
  • Executive Club Gold, Silver and Bronze Members
  • oneworld Emerald, Sapphire and Ruby members
collapsedshowBag Drop

If you have baggage to check in, print your baggage tags at a check-in kiosk (even if you have already checked in), attach them to your bags and drop your bags at a Bag Drop desk.

The Bag Drop desks are open at the following times:

Cabin or Executive Club tier Opening times
  • First
  • Club World
  • Club Europe
  • Executive Club Gold, Silver and Bronze Members
From 05:00 on the day of departure
  • World Traveller Plus
  • World Traveller
  • Euro Traveller
From 3 hours before the flight departure time, but not before the earliest opening time at 05:00

If you are travelling with hand baggage only and have already checked in, you can go straight through security to the gate. If your hand baggage exceeds your allowance, you may need to check it in and charges may apply.

Check your hand baggage allowance

Check your checked baggage allowance

collapsedshowAirPortr + Bag Check-In service
Suitcases at the airport.

From your doorstep to your destination

Let AirPortr pick up your bags from your London location and check them in for your flight with the AirPortr + Bag Check-In service, exclusive to British Airways customers.

Available for the wider London area and flights departing from Heathrow and Gatwick, except flights within the UK.

More about AirPortr + Bag Check-In

collapsedshowPayments at the airport

Like many airlines, we are unable to accept cash payments at many of the airports we operate from, including London Heathrow.

If you're unable to pay with a credit or debit card, you can buy a Travelex Money Card at the airport and use this instead. Remember not to throw this card away (even if it is empty) until your travel is complete. If we need to refund any costs, we will be returning these to your original form of payment.

collapsedshowPassport and visa check

If you're travelling on an intercontinental flight, we need to check your passport and visa before you go through security.

  • If you have baggage to check in:
    Your passport and visa will be checked at a Bag Drop desk.
  • If you're only travelling with hand baggage:
    Once you have checked in, please go to the passport and visa check desk in Zone D before going through security.

You must enter airport security at least 35 minutes before your flight departs.

Fast Track Security is available to:

  • customers travelling in First, Club World or Club Europe (plus one guest)
  • Executive Club Gold and Silver Members (plus one guest) - if you're travelling in economy, please ensure that you present your boarding pass to the Heathrow airport security staff near the automatic gates
  • oneworld Emerald and Sapphire members (plus one guest)

Gate information at Heathrow airport becomes available shortly before the flight opens. After you clear security, please check the information screens at regular intervals and find out how long it will take you to get to the gate.

You need to be at the gate no later than 20 minutes before the flight departs. If we have your contact details, we will try to contact you when it is about to close but we can't delay the aircraft's departure to wait for late passengers.

You will notice a ‘Group’ number on your boarding pass which shows your boarding priority. Please be ready to board the aircraft when your group is called.

Find out your group for boarding

If you want to take advantage of pre-boarding or priority boarding, please arrive at the gate early.

Pre-boarding is available to:

Priority boarding is available to:

  • customers travelling in First, Club World, Club Europe or World Traveller Plus
  • Executive Club Gold, Silver and Bronze Members
  • oneworld Emerald, Sapphire and Ruby members

If you arrive after your priority group has been called, you can use the priority lane to board at your leisure.

collapsedshowAirport services and facilities

There are lots of things to do at the airport before your flight departs. Whether it’s Duty Free shopping, relaxing in the lounges, picking up last minute essentials or catching up on emails using the free wi-fi, you can certainly make the most of your time.

Terminal 3 also offers a range of family services and facilities, including dedicated play areas in the free Family Lounge, which is open daily from 06:00 to 21:00. You can find it by following the signs for Lounge A.

Experience London Heathrow airport

collapsedshowDeparture lounges

Access to the lounges is based on your travel class and/or frequent flyer membership status. There are two British Airways lounges in Heathrow Terminal 3.

Lounge Location Opening times Available to
Galleries First Lounge Zone F 05:00 – 22:30
  • customers travelling in First
  • Executive Club Gold Members (plus one guest)
  • oneworld Emerald members (plus one guest)
Galleries Club Lounge Zone F 05:00 – 22:30
  • customers travelling in First, Club World or Club Europe
  • Executive Club Gold and Silver Members (plus one guest)
  • oneworld Emerald and Sapphire members (plus one guest)


London Heathrow is a large airport and for international flights it usually takes about 40 minutes to get to the Arrivals hall.

collapsedshowPassport control

Once you have disembarked from the aircraft and are in the terminal building you will need to pass through passport control.

Fast Track Immigration is available from 05:00 to 22:00 for the following non-EU passport holders:

  • customers travelling in First, Club World or Club Europe (plus one guest)
  • Executive Club Gold and Silver Members (plus one guest)
  • oneworld Emerald and Sapphire members (plus one guest)

Cabin crew will provide you with an invitation that allows you to use the Fast Track lane.

collapsedshowBaggage reclaim

After passport control, follow the yellow signs for 'Arrivals/Baggage reclaim' and look for your flight on the information screens to see which carousel your bags will arrive on.


Once you have your baggage, you may need to pass through customs. You can find more information on allowances and restrictions on the GOV.UK website.

collapsedshowArrivals lounge

The American Airlines Arrivals Lounge is open to:

  • customers travelling in First or Club World,
  • Executive Club Gold Members arriving on a British Airways long haul flight, and
  • customers travelling in first or business class on an American Airlines operated flight.

To find the lounge, exit to the right after the customs hall, then take the stairs or lift next to the restaurant to Level 2. The lounge is open daily from 05:00 to 14:00.

Flight connections

Flight connections.

Find out everything you need to know about flight connections with British Airways, including travelling between London airports.

Flight connections

Disability and mobility assistance

If you need additional help for your journey, e.g. for getting through the airport, boarding the aircraft, or reaching your onward travel connections, please let us know at least 48 hours before you travel at Manage My Booking and we can arrange this for you with Heathrow airport.

Help points after security are available in the additional seating area behind World Duty Free.

More about disability assistance

Getting to and from the airport

collapsedshowTransport links collapsedshowDriving

If you are coming to the airport by car, exit the M4 (junction 4) or M25 (junction 15) and follow the signs for 'Heathrow Terminals 1, 2 and 3'. The postcode for satellite navigation is TW6 1QG.

If you are meeting someone from an arriving flight you must use the Short Stay Car Park. If you are bringing someone to the airport follow the signs for 'Departures' and use the outside lane to drop them off.

collapsedshowAirport parking at Heathrow Terminal 3

Make your journey easier with our parking partners. Leave your car at a nearby car park with quick transfers, drop it off right outside the terminal with valet parking, or combine an overnight stay with parking and transfers at an airport hotel.

  • Earn 5 Avios per £1 spent when you pre-book car parking
  • Earn 250 Avios when you pre-book valet parking
  • Secure and convenient

Find out more about parking and book

Find out more about valet parking and book

Help and contacts

Help and contacts.

For queries regarding your journey, please see our FAQs and contact information.

Help and contacts

Flight connections

Flight connections.

Everything about flight connections with British Airways.

Flight connections

Airport hotels

Airport hotels.

If you need to stay overnight, we offer a wide range of conveniently located and easily accessible hotels.

London Heathrow airport hotels