It’s important to us that you receive the finest our lounges can offer. We want you to enjoy an exceptional experience soaking up the best service, outstanding food and the finest wines and champagnes.
Find yourself in a sanctuary away from the world. Elegant surroundings offer deep, luxurious upholstered furniture, in rich velvets and classic tailored herringbone. Take advantage of a welcoming environment to spend time in before you fly.
Complimentary work and entertainment zones offer internet access, printers, copiers and fax machines so you can continue to work throughout your time at the airport.
You can enjoy waiter service dining in the lounge, before some flights*. Pre-flight dining is available if you are departing from London Heathrow after 8pm and on selected overnight flights from New York JFK, Newark, Philadelphia, Washington, Chicago and Boston departing after 6pm local time.
*Where there is no First lounge and only First dining, this service and space is only open to those customers seated in First or Premier card holders, and their respective guests.
The Concorde Rooms are the epitome of elegance and available at Heathrow Terminal 5 and New York JFK. Our lounges are welcoming and inviting spaces with luxurious furniture, beautiful chandeliers and amazing artwork.
Enjoy pre-flight dining in our private dining booths with full waiter service and a la carte menu from Executive Head Chefs Frank Coughlin and Errol Figueroa. Our hosts will be happy to pair your meal with the finest champagnes and wines from around the world.
For your relaxation, private cabanas with a comfortable day bed and en suite give you the privacy you wish for. If you choose to dine or would simply like a refreshing cup of tea our hosts are on call with room service or a wake up call.*
If you would like to catch up on news or use our computers, the state of the art business suite is available for your use. For your convenience mobile chargers are also available**.
The Concorde Room at Terminal 5 London Heathrow has recently been refreshed, taking inspiration from the very best of British design, craftsmanship and heritage. Enjoy elegant lighting from Porta Romana, beautifully woven Osborne and Little fabrics and contemporary tables from Boss Design.
* Private cabanas are available at London Heathrow only.
** Please ask our hosts for a mobile charger, they are available on loan for the duration of your stay in the lounge. London Heathrow only.
Find out more about our new and exclusive coffee partnership with Union Hand-Roasted Coffee.