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Long haul schedule adjustments – Boeing 787‑9s latest information

We would like to express our sincere apologies for any inconvenience caused by schedule adjustments resulting from precautionary inspections being carried out on Rolls-Royce Trent 1000 engines on our Boeing 787‑9s.

The safety of our customers and crew is always our top priority and we would never operate an aircraft if it was unsafe to do so. Like other airlines around the world, we continue to carry out detailed precautionary inspections on Rolls-Royce Trent 1000 engines on some of our Boeing 787‑9s to ensure we meet all the relevant regulatory safety requirements.

To facilitate the additional engine inspections and any associated maintenance we have had to make some minor adjustments to our flight schedules in May and June.

We are working in conjunction with Rolls-Royce to minimise any disruption caused by these extra engine inspections and are sorry for the inconvenience these flight schedule changes may bring to some customers.

We are contacting affected customers who can choose to travel on an alternative service or claim a full refund.

No other aircraft or engine types are involved in these extra engineering check requirements.

The latest information about your flight can be found on your Manage My Booking page.

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