A more contemporary environment, wider choice of food and new lounges are just some of the things you can expect, bringing you a more comfortable journey through the airport.
A more relaxed environment
Whether you’re travelling on business or simply enjoying a holiday, the new environment at Terminal 7 has been designed to help get your journey off to the right start. Once you’ve arrived you’ll find yourself in a brighter, more contemporary concourse area that feels more spacious with conveniently located check-in desks. Extra seating means you can unwind before your flight in re-designed gate areas.
Up to speed
We’ve redesigned the queue areas at check-in and security to help avoid long wait times. The gate area also has a new layout in order to speed up the boarding process and help you get away on time.
Welcome to your home from home
With new shopping outlets, extra seating and power banks, the new departures area will help you to relax, read or work while you wait for your flight.
Putting you First
The exclusive First area provides a quieter space in which to check in, as well as direct access to Fast Track Security.
Get away fast
The layout of the gate area has been redesigned to help avoid long queues, provide extra seating and access to power and speed up the boarding process.
A sign of good taste
Hungry? You won’t have to wait until you board to eat. With a choice of food, snacks and drinks after security, and options inspired by New York’s exciting street food scene, there’s something to suit everyone.
Food for thought
Choose from a range of meals, snacks and dishes inspired by the eclectic street food scene of New York City. Whether you’re travelling with colleagues or the family, there are options to suit everyone.
A home from home
Customers flying in First and Club World can enjoy an enhanced check-in experience at the exclusive new Premium Zone, as well as direct access to Fast Track security. Our new First Wing and First check-in are also now open to ensure a smooth start to your journey.
Our First and Club lounges have been completely redesigned with a contemporary luxurious feel. The First lounge has been increased in size to offer new bespoke zones including a wine room, an opulent First bar, a new boutique pre-flight dining area and a quiet work zone. The Club Lounge has also had a makeover and now boasts a brand new lobby area featuring the very best in home entertainment and sound provided by Sony, full-size bar, our BrewDog Craft Beer Room, a pre-flight dining ‘Brasserie’, additional self-service food areas and a refreshed Elemis spa. Those visiting the refreshed Concorde Room can also expect an even more luxurious experience than before.
With power sockets built into many seats and at work stations around the departure gates, you can look forward to catching up on your emails, surfing the web or even watching a film without worrying about using up your device’s battery life.
It's in the detail
Other changes include updated washrooms, more Duty Free shopping outlets and a brand new customer service desk in Departures, which makes it quick and easy for you to find assistance when you need it.