Overview

Stretching along Mexico’s renowned Riviera Maya, the luxurious TRS Yucatan Hotel presents an all-inclusive haven just for adults. During your stay, you’ll experience 24-hour butler service, premium dining options, varied entertainment and special access to a private beach area. You can relax at the upscale spa or around three inviting pools, and enjoy the hotel’s generous all-inclusive plan which grants access to the three sister hotels within the Grand Palladium Hotels & Resorts complex – although the TRS Yucatan Hotel is for your exclusive use.

The hotel boasts a prime position on Mexico’s Yucatán Peninsula, where verdant mangrove forests meet the calming waters of the Caribbean Sea. It’s one of four resorts within the vast Grand Palladium Hotels & Resorts complex, and you can access the facilities at the other three sister properties – including the restaurants, bars and pools. You can either walk through the scenic grounds to the private TRS beach area or hop on a complimentary golf cart shuttle. Outside of the resort, you can embrace water activities at the Xel-Ha ecological park, around ten miles away, or head to Tulum to discover ancient beachside ruins, less than 21 miles away. Cancun is just over 61 miles away, and Cancun International Airport lies around 53 miles from the resort.

The 454 spacious rooms are sumptuously decorated, with gold accents, marble floors and high-quality wooden furnishings. Standard amenities include Nespresso coffee machines, memory foam mattresses, USB charging ports, bathrobes and slippers. You’ll also receive nightly turndown service and butler service, which helps you to feel at home with pillow menus, aromatherapy menus and tailor-made minibars, stocked with your choice of premium drinks. The sleek bathrooms are semi open-plan, comprising a separate shower and toilet cabin – some rooms also enjoy a free-standing hydromassage bathtub. All rooms lead to your own furnished balcony or terrace. For adults only, choose a Junior Suite Jacuzzi Terrace Poolside or a Suite Jacuzzi Terrace Poolside for a hot tub on your balcony. Or upgrade to Private Pool accommodation for a stunning private swimming pool.

Accommodation details

Address:

Carretera Chetumal
Puerto Juarez
Cancun
Mexico
77710

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00

Location:

58.3 mi / 94.0 km from city centre

General facilities

  • 3 Pool
  • Health club
  • Massage services
  • Live entertainment
  • Spa
  • Aerobics instruction
  • Exercise gym
  • Internet services
  • Tennis court
  • Whirlpool
  • Steam bath
  • Outdoor pool
  • Dry cleaning
  • Indoor pool
  • Safe deposit box
  • Business center
  • Concierge desk
  • Sauna
  • Jacuzzi
  • Beauty shop/salon
  • Ironing board
  • Laundry/Valet service
  • Room service
  • Currency exchange
  • 6 Lounges/bars
  • Onsite laundry
  • 6 Restaurant
  • Shop

Other facilities

The hotel’s three landscaped pools include a multi-tiered infinity pool that overlooks the Caribbean Sea, a tropical garden pool and a saltwater pool that lies along a semi-rocky shoreline. Designated apps allow you to stream movies and connect with your personal butler by the pool. All of these pools provide waiter service and remain exclusive to hotel guests, but you’ll also have access to a further five shared pools (and a sixth pool for children) at the three nearby Grand Palladium hotels.

Ride on a golf cart or walk to other facilities around the wider resort complex, including the sports centre, which features a multi-sports field, six tennis courts, a mini-golf course and a shooting range for rifles. You can also take up dancing lessons or participate in various fitness classes, from aerobics to Zumba. Elsewhere, you’ll find a long stretch of white sand beach and an exclusive adult-only area, complete with Balinese beds and waiter service. An array of activities and non-motorised water sports are on offer along the beachfront, all at no extra cost. Other aquatic experiences, such as diving and private yacht rentals, are available for a supplementary charge.

The first-class Zentropia Palladium Spa & Wellness centre promotes a wealth of specialist massage, body and facial treatments, in addition to a selection of beauty treatments. It also features a hydrotherapy area with whirlpools, sensation showers, steam baths, an outdoor pool and juice bar. Once you have booked and paid for a treatment, you can enjoy a day's complimentary access to the spa’s hydrotherapy areas (hot tubs, pool, sauna and steam baths), although all treatments incur a supplementary charge and require a reservation. Meanwhile, a separate fitness room is outfitted with modern exercise equipment.

The hotel pays homage to its tropical surroundings with plant-filled walkways and living walls. The hotel uses biodegradable products where possible, and has installed energy efficient lighting throughout the property as part of a larger sustainability initiative. There’s an effective recycling programme and a commitment to use local products.   

Dining information

The hotel has six tempting restaurants and six bars that serve premium spirits and cocktails. Start your day at Capricho, where you can feast on popular breakfast dishes, accompanied by natural juices and freshly brewed coffee. At lunchtime, you can soak up the Ibiza-inspired atmosphere of the Helios beach club, listening to live music and relishing a range of lobster dishes beside the sea.

In the evenings, there’s a choice of a la carte venues, including the El Gaucho Argentinian steakhouse, the French-themed La Bohème and Tentazione, where you can indulge in exquisite Italian fare, paired with fine wines. Chic Cabaret & Restaurant offers a unique dining experience on select days, with pre-dinner cocktails, unlimited premium beverages, a set menu dinner and a lively stage show. Reservations are required and supplementary reservation fees apply.

As part of the Dine Around experience, you’ll also have access to all bars and restaurants around the Grand Palladium Hotels & Resorts complex. 

Additional information

The dress code at all a la carte restaurants stipulates that gentlemen must wear a sleeved shirt or T-shirt with long trousers or formal shorts. At the Chic Cabaret & Restaurant, sleeved shirts or T-shirts must be worn with long trousers. Restaurant information and hours may be subject to change without further notice. 

In response to Coronavirus (COVID-19) there will be thermal temperature screening procedures in place and guests are encouraged to make a reservation to use the gym, pool areas and for the restaurants where service will be a la carte. Online check-in and check-out is available but Chic Cabaret is closed until further notice.

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