The General Conditions of Carriage applicable to flight[s] booked on ba.com will depend upon the operator of your flight[s].
For flights operated by British Airways Plc the British Airways General Conditions of Carriage will apply.
View the British Airways Conditions of Carriage
If your flight originates from or transits in the territory of the People’s Republic of China (which excludes Hong Kong, Macao and Taiwan), additional Conditions of Carriage shall apply in respect of that flight.
For flights operated by one of our codeshare partners the British Airways General Conditions of Carriage will apply.
Find out about codeshare partners
For flights operated by one of our franchisees, the franchisee's Conditions of Carriage will apply. These are almost identical to ours and you can find details of these on their website.