Flexible bookings
Book with confidence, safe in the knowledge that you can change your date, destination or even cancel if you need to.
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Travel requirements
Find useful information on the latest travel requirements, including COVID-19 testing, to help you plan your journey.
Vouchers & refunds
Our flexible booking means you can easily claim or use vouchers and manage your refund options online.
Book and travel with peace of mind
Our award-winning COVID-19 safety standards and flexible tickets mean you can travel with confidence, as you enjoy our quality onboard catering, generous baggage allowance and our usual warm, uniquely British service. Book a flight
Keeping you safe
Our new protective measures:
Travel FAQs
Information about safety, cleaning, food and drink, mask rules, toilets and plenty more to put your mind at rest when you travel.
COVID-19 insurance
Our partner, Europ Assistance, offers COVID-19 travel insurance for our customers in the UK and some other countries.
Disability and mobility assistance
You’ll find changes throughout your journey designed to help you feel safe, confident and included when you fly with us. Our colleagues are always available to help and understand that you may feel anxious so please ask if you have any concerns.
