Ticketing

Check our ticketing information when making bookings.
Find out about making and changing bookings, our policies and help for customers requiring additional assistance, including travelling with children, pets and medical clearance.
Check our ticketing information when making bookings.
Individual policies and customer handling guidelines.
Our recent developments from a Distribution perspective.
New Distribution Capability (NDC)
Actioning changes and updates once a booking has been made.
Find out how customers can check-in and restrictions in place.
For customers requiring additional assistance.
Disability & mobility assistance
Medical clearance & travel with casts
For customers requiring other types of assistance.