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Updated on 1 Sep.

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British Airways Travel Partner Connect

Your one-stop destination for all essential travel information, exclusively for our travel partners. Stay updated with the latest news and resources from British Airways.

Latest news

Coming soon: British Airways NDC Agency Portal

Discover the new British Airways NDC Agency Portal, replacing the current IAG Booking Portals.

Escape the everyday. Sale now on

Help customers save on flights across our network. Book by 29 September 2026.

Mandatory Electronic Travel Authorisation for travel to the UK

The UK Government requires an ETA  for certain travellers entering the United Kingdom.

Requests and queries

Refund requests

Requests for refunds when you're unable to do this in your GDS.

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Customer relations

Customer Relations requests on behalf of your customers.

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Offloads

Offload customers who are already checked in for their flight.

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Corporate fares

For corporate fare related pricing issues booked via the GDS, including published fares.

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Leisure fares

For leisure fare related pricing issues booked via the GDS, including published fares.

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Seating

Information on seating/booking extra seats.

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