Ticketing

Check our ticketing information when making bookings.
We have some specific policies that may be useful for you to refer to when making or changing bookings. You can also help with customer queries using the information provided.
Check our ticketing information when making bookings.
Individual policies and customer handling guidelines.
Our recent developments from a Distribution perspective.
New Distribution Capability (NDC)
Actioning changes and updates once a booking has been made.
Find out how customers can check-in and restrictions in place.
For customers requiring additional assistance.
Disability & mobility assistance
Medical clearance & travel with casts
For customers requiring other types of assistance.