First is our most luxurious way to experience flight. From your own stylish suite, to exclusive access to lounges, fast-track security, and excellent service, it’s the finest way to travel.
Cross the world’s skies comfortably, calm, and entertained in your own spacious suite. It’s where British heritage meets contemporary design; letting you work in peace, watch a film, or stretch out and fall asleep.
Create your own dining experience with our a la carte ‘Dine Anytime’ menu featuring signature dishes made with quality British ingredients, delivered with impeccable service. Alongside your dining, we offer snacks and beverages including cocktails, mocktails, Champagne, spirits and wines.
Specifically designed for the 787-9 Dreamliner, our premium cabin has just eight seats, compared to the usual 14. First cabin seats also feature a larger personal screen to enjoy the latest films and TV programmes, as well as a new touchscreen handset and state-of-the-art noise cancelling headphones from Meridian.
Lose yourself in a great film or gripping series with our huge library of new releases including music, ebooks, and games. Enjoy the 1,000 hours of programmes available on the in-flight entertainment channels.
Free Wi-Fi will now be available to customers travelling in First *. Now you can stream music, films and box sets, browse the internet, email and message from the comfort of your seat, and it's free for the entire flight.
*Wi-Fi is being progressively rolled out across the fleet.
Take time out in our elegant departure lounges and wait comfortably before flying. Modern and luxurious, we offer quality wines, drinks and food, plus a range of business facilities for when you need to work.
On arrival into London Heathrow, stop by the Arrivals lounge to freshen up and get ready for whatever you’ve planned. The Arrivals lounge is located in Terminal 5 on Level 1. To access from Terminal 3 please use the free interterminal transfer train.
You're also invited to the Concorde Room – our most luxurious lounge. It’s exclusive to London Heathrow Terminal 5 and New York JFK Terminal 7, with discreet booths, full waiter service, private cabanas and a state-of-the-art business suite.
There may be changes to our fast track services as we respond to COVID-19. Find out more about changes at the airport.
Flying First lets you skip the queues, with dedicated check-in desks and fast-track security at various airports.
Available in London Heathrow Terminal 5, our exclusive First Wing gets you through the airport quickly and smoothly. It’s a dedicated space for First, Executive Club Gold, and Oneworld Emerald flyers; offering a private check-in area, two of its own security lanes, and a direct walkway into the Galleries First Lounge and Concorde Room.
There’s no need to compromise when packing, with a generous number of bags included in First. Bring both a cabin bag and laptop or handbag on board, as well as up to 3 bags in the hold.
Have your baggage collected from your doorstep, securely transported to the airport, and checked-in for your flight, allowing you to travel to the airport luggage-free and head straight to security when you get there. Available for flights departing from Heathrow, Geneva and Zurich.
We’re here to help, whenever you need us. That’s why we have You First, a dedicated helpdesk for First customers – whatever the query.
Wherever and whenever you fly First you can expect the same top quality food, drink and premium service by our attentive crew, but a few of the cabin design elements may vary by aircraft.