The Sens Cancun is an all-inclusive property, situated on a stunning white sand beach in Cancun. Families and couples alike will revel in the plethora of restaurants, bars, entertainment and relaxation spaces. While adults kickback in the spa and pool areas, children can run wild in the Kiddo zone with pools, slides and a pirate ship. The hotel also offers the Sian Ka’an concept, granting you access to adult-only benefits such as elevated suites, dedicated restaurants and bars, amazing shows and exclusive grown-up areas.

The Sens Cancun is located on a strip of land between the Caribbean Sea and Nichupte Lagoon, known as the Hotel Zone. The area is renowned for its nightlife, entertainment, and powder white beaches. The centre of Cancun is around six miles from the hotel, while Cancun International Airport is 18 miles away. If you're staying in Sian Ka’an accommodation, additional entertainment and dining venues can be found at The Pyramid at Grand Oasis Cancun which is eight miles south on the strip (transfers not included).

Rooms and suites provide plenty of space and comfort for families, groups and couples. They are divided into Sens rooms and the adult-only Sian Ka’an rooms, both of which boast ocean, lagoon or sunset views. Each room comes with premium Wi-Fi, flat-screen TV’s, coffee makers, bath amenities and robes as well as 24-hour room service.

Select an adult-only Sian Ka’an room and benefit from a private reception with a VIP lounge. You’ll have access to dedicated adult-only restaurants and bars and entrance into the Sensoria Pool & Lounge, an area with pools, and the Sian Ka’an Beach Club – both of which have Bali beds and a food and beverage service. 

Accommodation details


Blvd. Kukulcan Km 4.5 Seccion C Lote 1,
Zona Hotelera
Cancun Hotel Zone

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00


3.2 mi / 5.2 km from city centre

General facilities

  • Playground
  • Laundry/Valet service
  • Sauna
  • Baby sitting
  • Spa
  • Children's nursery
  • Coffee shop
  • Concierge desk
  • Exercise gym
  • Internet services
  • Beauty shop/salon
  • Solarium
  • Ironing board
  • Currency exchange
  • 13 Restaurant
  • 3 Pool
  • Aerobics instruction
  • Jacuzzi
  • Outdoor pool
  • 1 Children's pool
  • 12 Lounges/bars
  • Pool Bar
  • Room service
  • Game room
  • Shop
  • Kids Club
  • Massage services
  • Safe deposit box
  • Elevators
  • Steam bath

Other facilities

There’s a wealth of activities and entertainment on offer, including use of all facilities at the adjacent Grand Oasis Palm (formerly Oasis Palm). Relax in the pools, keep fit using the fitness facilities or soak up the sun on the stunning beach.

Children will revel in the Kiddo Zone with its kids’ club, pool with waterslides, video games area, handicrafts hall and dedicated restaurant – all aimed at children aged 3 to 12. Yucatán Jurassic River provides another kids’ pool with slides and dinosaurs. You can also head to Pirata’s Bay Pool & Beach Park, where you’ll find a zipline, open-air movie theatre and a real-life pirate ship at the pier (family and adult-only tours available). There’s also an arcade with machines and video games.

If you’re staying in a Sian Ka’an room you’ll have access to the Sensoria Chill Out & Spa and Sensoria Pool & Lounge, with pools and Jacuzzis to relax in and a menu of massage treatments (additional charge applies). Kickback on a Bali bed at sophisticated Sian Ka’an Beach Club, with bar service, comfy loungers and a suave ambience. You’ll also have entry to Sian Ka’an Luxury Runway at the Pyramid at Grand Oasis Cancun, providing additional entertainment such as the Red and Blue Cabaret, Kinky Nightclub and Red Casino. Please note a reservation may be required and schedules are subject to change.

Dining information

A huge array of dining venues offer cuisines to suit every taste. From international buffet to Italian and Mexican. Other dining options include Bites Gourmet American diner, Akeru sushi and Maki Tako Japanese and Mexican Fusion. Meals, beverages and snacks are served 24 hours a day. There’s also an excellent choice of bars; savour a freshly ground cup of joe at Coffee & Me, detox with a smoothie at Sensoria and sip a pint at the Lobby Sports Bar.

There’s a number of dedicated Sian Ka’an restaurants which provide a sophisticated and grown-up vibe for breakfast, lunch and dinner. Try Mediterranean favourites at The White Box Gastro Bar or soak in the cosy ambience at Careyes Gourmet Cuisine. There’s Peruvian and Japanese fusion on the menu at Sakura with charming outdoor seating, while Glass Gastro Bar operates dinner and a nightclub. Cheers a bubbly beverage in a Jacuzzi at Sensoria Champagne bar or chill out in the Havana Cigar bar. 

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