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Arranging a group booking, whether large or small, can be challenging but we can make it easier for you.
What is group travel?
- 10 or more people* travelling in economy.
- Seven or more people* travelling in premium economy (World Traveller Plus) or business (Club World).
* Excluding infants under 2 years of age at time of travel.
Benefits of booking as a group
- A dedicated team to look after you.
- Book flights with a small deposit for each passenger.
- You can change names in your group, free of charge, before tickets are issued.
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Request a group booking quote
I am a customer from the UK or Ireland
Benefits of booking as a group
- You'll have a dedicated team to look after you.
- You can book your flights with a 20% deposit.
- You can pay your balance 8 weeks before.*
- You can tell us who is travelling up to 2 weeks before departure.*
What happens next?
Once you have received your quote from us, call us to complete your group booking. We'll secure your flights for two weeks, free of charge. If you'd like to speak to us directly, please call:
- UK: 0344 493 0765 between 08:30 - 17:00 Monday to Friday except bank holidays
- Republic of Ireland: 015 319 039 between 08:30 - 17:00 Monday to Friday except bank holidays
If you are calling from any other countries, please contact us.
Time limits for group bookings
Booking times |
Deposit |
Full payment |
Passenger details |
Bookings made more than 12 weeks before departure |
Within two weeks of booking confirmation |
8 weeks before departure |
2 weeks before departure* |
Bookings made between 12 weeks and up to (and including) 8 weeks before departure |
Not required |
8 weeks before departure |
2 weeks before departure* |
Bookings made between 8 weeks and up to (and including) 2 weeks before departure* |
Not required |
Due at time of booking |
2 weeks before departure* |
Bookings made within 2 weeks before departure and day of travel*
|
Not required |
Due at time of booking |
Due at time of booking |
*If your itinerary includes other airlines, we'll need passenger details at least 30 days before departure.
How to complete and pay for your booking
- A 20% non-refundable deposit two weeks after you’ve made your booking will secure your flights.
- You just need to complete payment for your group eight weeks before departure.
- You can pay for your booking by credit or debit card without incurring any additional surcharges.
Making changes to your booking
-
You can change your travel dates or upgrade to the next travel class (if available), for an extra charge.
-
You can change names in your group, free of charge, before tickets have been issued. When tickets have been issued, you can still change names for a fee. Exceptions may apply by country, so please contact us for more information.
I am a customer from North America
Benefits of booking as a group
- You'll have a dedicated team to look after you.
- You can book your flights from $100 deposit per passenger.
- You can pay your balance 30 days before travel.
- You can tell us who is travelling up to 30 days before departure.
- You can secure your flights for two weeks, free of charge.
What happens next?
Once you have received your quote from us, call us to complete your group booking. We'll secure your flights for two weeks, free of charge.
If you'd like to contact us directly:
If you are not using a Travel Agent:
Time limits for group bookings
Booking times |
Deposit |
Full payment |
Passenger details |
Bookings made more than 44 days before departure |
Within two weeks of booking confirmation |
30 days before departure |
30 days before departure* |
Bookings made between 44 days and before 30 days before departure |
Due at time of booking |
30 days before departure |
30 days before departure* |
Bookings made between 30 days before departure and day of travel
|
Not required |
Due at time of booking |
Due at time of booking |
*If your itinerary includes other airlines, we'll need passenger details at least 30 days before departure.
I am a customer from another country
Have you completed your booking?
Once you've completed your booking we will need names and Advance Passenger Information (API) for all group members at least two weeks before departure. The details we require will depend on the country you are travelling to or from.
If you have made your Group booking with a travel agent please submit your names and API details to them.
Submit your advance passenger details online
Find out more about Advance Passenger Information (API)
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