London City

The quickest way to check in is online, 24 hours before your flight departs:

• Check in at Manage My Booking and print your boarding pass or
• Use the British Airways app to check in and download your boarding pass to your mobile device.

When you need to check in at the airport on the day of departure:

• To avoid longer queueing time at the airport, please ensure you arrive at the airport with your boarding card printed or downloaded to your British Airways app (please note PDF boarding cards on mobile are not accepted - these must be printed).
• Please do not arrive any earlier than two hours before your time of departure, as we will not be able to accept your baggage, and terminal facilities are limited.
• Families with buggies should make their way to the ‘Family Check-in’ lane.
• If you are travelling in a group of more than nine people, please use a check-in kiosk or go to a check-in desk.
• If your child is travelling alone, or with you but on a separate booking, please go to a check-in desk.

Check-in desks open at 05:00 and close 20 minutes before your flight departs.

If you have baggage to check in, print your baggage tags at a check-in kiosk (even if you have already checked in) and drop your tagged bags at a Bag Drop desk. Desks open two hours before the flight departure time but not before the earliest opening time of 05:30.

If you are travelling with hand baggage only and have already checked in, you can go straight through security to the gate. If your hand baggage exceeds your allowance, you may need to check it in and charges may apply.

Check your baggage allowance

You need to be at the gate no later than 10 minutes before your flight departs. If we have your contact details, we will try to contact you when it is about to close but we can't delay the aircraft's departure to wait for late passengers.

You will notice a ‘Group’ number on your boarding pass which shows your boarding priority. Please be ready to board the aircraft when your group is called.

Find out your group for boarding

If you want to take advantage of pre-boarding or priority boarding, please arrive at the gate early.

Pre-boarding is available to:

• families with small children
• customers requiring disability or mobility assistance

Priority boarding is available to:

• customers travelling in business (Club Europe)
• British Airways Executive Club Gold Members
• oneworld^® Emerald members

If you arrive after your priority group has been called, you can use the priority lane to board at your leisure.

Everything you need to know about flight connections with British Airways, including travelling between London airports.

Flight connections

If you need additional help for your journey, e.g. for getting through the airport, boarding the aircraft, or reaching your onward travel connections, please let us know at least 48 hours before you travel at Manage My Booking and we can arrange this for you with London City airport.

More about disability assistance

When it comes to your travels, we understand how important it is to plan ahead. That’s why we’ve partnered with ParkVia to offer a wide range of parking options at UK and international airports, making it easier to reserve, park and jet off with peace of mind. Whether you’re looking for secure airport parking, the convenience of valet parking or an airport hotel with parking – we’re sure to have the right option to suit your travel needs.

• Collect 5 Avios per £1 spent when you pre-book parking.

Find out more about parking and book

Once you have disembarked from the aircraft and are in the terminal building you will need to pass through passport control.

There are three lanes at passport control. One for the ePassport gates including EEA countries (Norway, Iceland, Liechtenstein) and Switzerland, Australia, Canada, Japan, New Zealand, Singapore, South Korea and the United States of America, one for European Union (EU), and the third is for all other nationalities.

After passport control, follow the yellow signs for 'Arrivals/Baggage reclaim' and look for your flight on the information screens to see which carousel your bags will arrive on.

Once you have your baggage, you may need to pass through customs. You can find more information on allowances and restrictions on the GOV.UK website.