Overview

Bordering an alluring, white-sand beach, Dreams Sapphire Resort & Spa Cancun offers families and couples a relaxing, all-inclusive stay in the Mexican Caribbean. This hacienda-style resort comprises elegant, suite-only accommodation, and overlooks the azure waters of the Caribbean Sea. Within the tropical grounds, you’ll find a water park, kids’ club, world-class spa and three swimming pools. The daytime activities and evening entertainment programmes cater for all ages, and you’ll be spoilt for choice with numerous speciality restaurants and unlimited premium drinks.

Dreams Sapphire Resort & Spa enjoys the ultimate oceanfront setting, just outside the laidback fishing town of Puerto Morelos. You can directly step out onto the white sandy shores and swim in crystal-clear waters. You are also well placed to explore the incredible waters of the Mesoamerican Reef, also known as the Great Mayan Reef. The resort is roughly equidistant from Cancun and Playa del Carmen − which are both less than 24 miles away − and you can enjoy complimentary green fees at the 18-hole Gran Coyote Golf Course, around a 20 minute drive from the resort. Cancun International Airport is around a 15 minute drive from the property.

The stylish suites are decorated in neutral tones, complemented by marble floors, navy-blue soft furnishings and oversized bamboo-style headboards. They each feature a living area, a complimentary minibar and a private balcony or terrace with tropical garden or Caribbean Sea views. Family Suites combine two adjoining Junior Suites to provide additional space, while select Oceanfront Suites afford swim-out access to a semi-private pool. All Preferred Club Suites include extra privileges, including a pillow menu, personal concierge service, an upgraded minibar and exclusive access to the Preferred Club Lounge and private adult-only pool. 

Accommodation details

Address:

SM 11 MZ 9 Lote 10 Zona Federal Marìtima
Puerto Morelos
Quintana Roo
Cancun
Mexico
77580

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00

Location:

22.3 mi / 36.0 km from city centre

General facilities

  • Health club
  • Playground
  • Laundry/Valet service
  • Business center
  • Sauna
  • Baby sitting
  • Non-smoking rooms (generic)
  • Spa
  • Complimentary in-room coffee or tea
  • Coffee shop
  • Concierge desk
  • Exercise gym
  • On-Site parking
  • Hair dryer
  • Internet services
  • Tennis court
  • Beauty shop/salon
  • Ironing board
  • Hairdresser/barber
  • Currency exchange
  • 6 Restaurant
  • 3 Pool
  • Jacuzzi
  • Outdoor pool
  • 5 Lounges/bars
  • Pool Bar
  • Room service
  • Dry cleaning
  • Shop
  • Kids Club
  • Massage services
  • Water sports
  • Safe deposit box
  • Live entertainment
  • Steam bath

Other facilities

The hotel’s three swimming pools include a fabulous freeform pool with beach views, a separate kids’ wading pool and an adult-only pool for those staying in Preferred Club Suites. There’s also a separate kids’ splash park at the Explorer’s Club and a water park with three towering water slides. While the children are entertained, you can peacefully recline on a poolside sunbed or beneath a palapa-style parasol on the beach, taking advantage of the attentive waiter service.

Spanning over 180 m2, The Dreams Spa by Pevonia houses steam baths, saunas, a relaxation lounge and a beauty salon. The spa menu offers a range of therapeutic treatments and special wellness packages.

If you’re feeling energetic, complimentary non-motorised water sports are available on the beach, including kayaking, sailing and snorkelling. Other sports include volleyball, tennis, aqua aerobics and yoga. During your stay, you can also hit the on-site gym, or enjoy complimentary green fees at nearby golf courses, including the Gran Coyote Golf Course and El Camaleon Mayakoba Golf Course.

Children between the ages of 3 and 12 years old can spend time at the supervised Explorer’s Club, enjoying art activities, playground games, sandcastle competitions, Euro-Bungee, movies on the beach and more. In the evenings, children are invited to buffet dinners at the club, giving parents some alone time. Afterwards, families can convene for live evening entertainment around the resort. 

Dining information

A selection of a la carte dining options awaits you, with no reservations required. You can also enjoy international favourites at the buffet-style restaurant, World Café, or head to Coco Café for coffee, sandwiches and sweet treats, or late-night snacks. For casual dining, you can’t beat the Barefoot Grill, which serves barbequed fare and salads during the day.

Delicious Italian dishes are on the menu at Portofino, while El Patio serves authentic Mexican cuisine. You can also dine on sushi and teppanyaki in Himitsu, or order French specialties at the romantic adult-only restaurant, Bordeaux. There’s also the option to enjoy delicious meals in the privacy of your suite.

Stay refreshed at the swim-up pool bar or beach bar and enjoy evening aperitifs at the sophisticated lobby bar. The Reef pool bar is exclusively for Preferred Club guests.

Visit one of the nearby sister resorts for an evening of drinking, dining and entertainment with the 'Sip, Savor & See' programme. This includes a choice of Now, Dreams and Sunscape Resorts & Spas in the same destination. Transport costs are not included, and special restrictions may apply during festive holidays. 

Additional information

We strongly advise that transfers are booked in this destination. Transfers must be booked as additional items, for which separate vouchers will be required.

Most dining venues have a ‘casual elegant’ dress code. This means that men should wear full-length trousers and sleeved shirts. Sandals and trainers are permitted, but you should avoid wearing flip-flops. At the adult-only restaurant, Paramour, you should wear formal attire. Men must wear full-length trousers, collared shirts and dress shoes. Women can choose to wear blouses, skirts, trousers or dresses, with dress shoes. 

In response to Coronavirus (COVID-19) room service is limited to specific hours.

AMResorts Collection are committed to keeping you safe, visit ba.com/amresorts-safety and find out more about the measures they've put in place.

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