Overview

Situated between Cancun and Playa del Carmen, the all-inclusive Dreams Riviera Cancun Resort & Spa is a family-friendly oasis with pristine swimming pools, tropical gardens and a gorgeous white-sand beach. The resort’s extensive all-inclusive package covers gourmet dining options, several bars, countless activities and nightly entertainment. While the Mayan themed Explorer's Club and heated kids' pool are popular with families, couples tend to enjoy the Spa by Pevonia, beachside infinity pool and the adult only restaurant.

Dreams Riviera Cancun Resort & Spa offers a stunning beachfront setting close to the former fishing village of Puerto Morelos. Its convenient location makes it an ideal base for those looking to explore the Riviera Maya coastline. The bustling coastal town of Playa del Carmen lies further south, around 24 miles away, while Cancun lies a similar distance to the north. Cancun International Airport is approximately 15 miles from the property.

The octagonal-shaped rooms and suites are decorated in a modern, Spanish-colonial style, combining warm earthy tones with brighter bursts of colour. They are equipped with complimentary minibars, jetted bathtubs and a private balcony or terrace. You can upgrade to a Premium Deluxe Room with ocean views or choose a room with a private plunge pool. Premium Family Suites provide extra space, while those looking to experience the utmost luxury can book a Preferred Club Suite to enjoy exclusive access to a private lounge and beach area, special concierge service, an upgraded in-room minibar and complimentary access to the spa’s hydrotherapy circuit (valid once per stay). 

Accommodation details

Address:

Carretera Federal 307, Chetumal ? Puerto Juárez
Benito Juárez, Puerto Morelos
Cancun
Mexico
77580

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00

Location:

21.9 mi / 35.4 km from city centre

General facilities

  • 3 Pool
  • Massage services
  • Live entertainment
  • Pool Bar
  • Spa
  • Aerobics instruction
  • Coffee shop
  • Exercise gym
  • Non-smoking rooms (generic)
  • 1 Children's pool
  • Internet services
  • Hairdresser/barber
  • Hair dryer
  • Kids Club
  • Water sports
  • Whirlpool
  • Steam bath
  • Golf
  • Outdoor pool
  • Baby sitting
  • Dry cleaning
  • Safe deposit box
  • Complimentary in-room coffee or tea
  • Business center
  • Concierge desk
  • Sauna
  • Nightclub
  • Beauty shop/salon
  • Ironing board
  • Laundry/Valet service
  • Room service
  • Currency exchange
  • 6 Lounges/bars
  • 9 Restaurant
  • Shop

Other facilities

The resort’s expansive pool area is set beside the beach, complete with three swimming pools, two adult-only whirlpools and numerous sun loungers. You can soak up panoramic sea views from the infinity pool, or head to the entertainment pool for poolside activities. Children can splash around in the dedicated kids’ pool, while adults take advantage of friendly poolside service. You’ll also find plenty of sun loungers, Bali beds and palapa-style umbrellas on the white-sand beach.

Focus on your wellbeing at the large wellness centre; it features a well-equipped gym and a luxurious spa with an outdoor hydrotherapy circuit, cold water plunge pools, relaxation area, steam room and dry sauna. Treat yourself to a revitalising massage or body treatment and refresh your sun-kissed skin with a soothing facial treatment. The spa menu even includes treatments for teens and children, so families can spend quality time together here, too.

Other family-friendly facilities include a fabulous kids' club with an indoor playroom, a kids' theatre, a pyramid-shaped climbing wall, a splash fountain, an outdoor playground and more. Children can participate in various supervised activities here, including arts and crafts, treasure hunts, sandcastle competitions, movies under the stars and weekly camp outs on the beach. Plus, parents will receive a pager, making it easier to relax and stay in contact with the professional childcare staff.

Adults can embrace a plethora of daytime activities, ranging from yoga sessions to Euro-Bungee trampolining. Head to the beach to play beach volleyball or try a range of non-motorised water sports − including kayaking, snorkelling and sailing. You can also take up sports like football or bocce ball, or attend aerobics sessions, dance classes and Spanish lessons. Gastronomes can book a unique wine tasting and cooking experience, followed by a garden feast with produce from the chef’s garden (herbs and vegetables are also used in restaurant kitchens in resort). Live family-friendly entertainment is on offer each evening, too, promising live music and colourful performances. 

Dining information

At Dreams Riviera Cancun, you’ll discover six a la carte restaurants, a buffet-style restaurant, a beachfront grill, a casual cafe and six atmospheric bars. The main restaurant, known as World Café, serves buffet-style dishes and hosts international theme nights. The Barefoot Grill is conveniently situated by the pool, so you can enjoy grilled snacks throughout the day. You can also head to the Coco Café for sandwiches, coffee and afternoon tea, or take advantage of 24-hour room service.

In the evening, savour Italian cuisine at Portofino, order pan-Asian delicacies at Himitsu or head to El Patio for an authentic Mexican dining experience. You can admire sweeping sea views from Oceana restaurant, where the lunchtime and dinner menus focus on seafood specialities, or tuck into a juicy steak at the open-air Seaside Grill. Adults only can look forward to a romantic evening at Bordeaux, sampling tempting French-inspired dishes.

The six bars, which serve premium branded beverages, include a swim-up bar, beach bar and lounge bar. Desires is a sports bar by day, transforming into a lively music bar in the evenings, while the Revive Bar provides healthy juices in the spa area.

Take advantage of the ‘Sip, Savor and See’ experience, which allows you to enjoy a meal, drinks and evening entertainment at any of the nearby Dreams, Now or Sunscape Resorts & Spas in the destination. 

Additional information

We strongly recommend that transfers are booked in this destination. Transfers must be booked as additional items, for which separate vouchers will be required.

Most restaurants have a casual dress code that excludes beach attire and sleeveless shirts for men. Meanwhile, the adult-only Bordeaux restaurant has a ‘casual elegant’ dress code, so flip-flops are not permitted, and men are expected to wear full-length trousers with a sleeved shirt (can be short sleeves).

In response to Coronavirus (COVID-19) all fitness facilities are closed until further notice.

The AMResorts Collection are committed to keeping you safe, visit ba.com/amresorts-safety and find out more about the measures they've put in place.

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