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Updated on 9 Oct.

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British Airways Travel Partner Connect

Your one-stop destination for all essential travel information, exclusively for our travel partners. Stay updated with the latest news and resources from British Airways.

Latest news

British Airways unveils customer experience upgrades

New A380 cabins and Heathrow lounge developments mark the next phase of British Airways' customer experience transformation.

British Airways network updates for Summer 2027

British Airways announces two new long‑haul routes and the latest update to Summer 2027 schedule.

Mandatory Electronic Travel Authorisation for travel to the UK

The UK Government requires an ETA  for certain travellers entering the United Kingdom.

Requests and queries

Refund requests

Requests for refunds when you're unable to do this in your GDS or via NDC.

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Customer relations

Customer Relations requests on behalf of your customers.

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Offloads

Offload customers who are already checked in for their flight.

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Corporate fares

For corporate fare related pricing issues booked via the GDS, including published fares.

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Leisure fares

For leisure fare related pricing issues booked via the GDS, including published fares.

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Seating

Information on seating/booking extra seats.

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