It's now nearly time for us to welcome you on a British Airways Holiday. Here are some of the key things to consider when preparing for your trip.
Log-in to Manage My Booking and check your booking details before you travel.
Please re-familiarise yourself with the 'essential information section' on your 'non-flight voucher'; this includes any operating instructions, exclusions that may apply and reconfirmation details if required. You'll find the link to your 'non-flight voucher(s)' under your Booking Details.
If you've booked a hotel or car hire the 'non-flight voucher' is for your reference only, so don't worry if you don't have access to a printer.
If you've booked a transfer or experience you will need to present a printed copy of your 'non-flight voucher' to the supplier.
Check we have the most up to date Contact Details including your mobile number, just in case we need to contact you while you're away.
You'll soon recieve an email reminding you when online check in opens.
Check your 'non-flight voucher' and re-familiarise yourself with the essentional information section. You'll find the link to your 'non-flight voucher(s)' under your Hotel booking details.
The 'non-flight voucher' is for your reference only, so don't worry if you don't have access to a printer.
Check your ‘non-flight voucher’ and re-familiarise yourself with the essential information section. You’ll find the link to your ‘non-flight voucher(s)’ under your car rental booking details.
The ‘non-flight voucher’ is for your reference only, so don’t worry if you don’t have access to a printer.
When you collect your car, you’re likely to be offered extra insurance and/or excess waivers locally. These are optional, but please be aware that if you sign your rental agreement against such items this indicates you’ve accepted to purchase them.
Don’t forget that before you can collect your car, each driver will need to present a full driving licence in English and a credit card in their name. Sufficient funds must be available to pre-authorise a security deposit, but your card will not be debited unless charges apply at the end of your rental.
Print your ‘non-flight voucher’ and re-familiarise yourself with the essential information section and operating details'. You will need to present this to the supplier on arrival.
You’ll find the link to your ‘non-flight voucher(s)’ under your transfer or experience booking details.
If you’ve booked a transfer you will find confirmation of where to meet your driver, and if applicable how to reconfirm your return transfers. There won’t necessarily always be a representative to meet you and you may need to present your voucher at a specified desk at the airport.
For your peace of mind check passport and entry requirements before you travel.
You can find hints & tips on how to stay safe with our Travel Advice. You’ll also find a link to the Foreign, Commonwealth & Development Office covering safety and security, entry requirements, travel warnings and health advice, by country.
Our partner, Europ Assistance, offers COVID-19 travel insurance including medical emergencies and travel disruptions. Find out more
If you need to contact us before you travel or want to make changes, call 0344 493 0787 and select Option 1 (charged at local rate), from 07:30 to 20:00 daily.
In the unlikely event that your holiday doesn't run to plan, we're here to help get things back on track. You can call our 24 hour UK helpline on +44 208 707 4463. You can also find our number on your 'non-flight' voucher.
You can email firstname.lastname@example.org or text +44 786 002 2933 while you're away.
If you're traveling to the Caribbean, Florida, Cancun or Mauritius our UK helpline can arrange local support should you need it - just let us know.
Finally, we'd like to thank you for booking with British Airways Holidays and we hope you have a truly memorable trip.
Enjoy these great benefits: