Telephone numbers and addresses
You can find a range of contact information below, including advice for those travelling with disabilities.
You can also get in touch with us via our chatbot (English only), found at the bottom of your screen, and speak with a live agent, available between 06:00 – 22:00 UK time, Monday to Saturday and 08:00 – 22:00 on Sunday.
If you’ve already booked, please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3, and can be found on your confirmation email.
Contact information
Telephone
0800 0060 300
Sunday - Thursday: 09:00-17:00 (local time)
Address
Cairo International Airport
Terminal 2, Departure hall
Cairo
Egypt
Email
cairo.airport@ba.com
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
EAS office
Telephone
+20 (2) 2265 2486
+20 (2) 2269 5748
+20 (12) 398 5188
+20 (10) 250 6522
+20 (10) 244 6843
Daily, 24 hours
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Address
British Airways Plc
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Telephone
+20 8000 060 300 (option 1, option 1, option 3)
Sunday - Thursday: 09:00-17:00 (Egypt Standard Time)