Watch this space over the coming months as we share details of our initiatives to improve your experience both on the ground and in the air.
Investing and innovating where you value it mostWhat's new
Exciting things are happening
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Flying with Confidence - Ronnie's story
The First Wing exclusive walk-through
Club Europe on UK domestic flights
Lounge updates
We're revamping all lounges at London Heathrow Terminal 5 and have already started with the Concorde Room earlier this year. More improvements to our lounges around the world will follow, including Aberdeen, Rome, Geneva, San Francisco, Johannesburg, Manchester and Chicago.
Wi-Fi in the sky
Starting this year with selected long haul Boeing 747s, we will fit our planes with the latest generation Wi-Fi. You will be able to use your smartphone, tablet or laptop to send and receive messages, listen to music online, stream videos, post pictures and a lot more.