Hotel Details - British Airways

TripAdvisor Traveller Rating

Accommodation - Andaz Mayakoba – a concept by Hyatt - Pool view - Cancun

Pool viewGuest roomExterior viewBeachRestaurantSpaRecreational facilityPool viewExterior viewRestaurantGuest roomExterior viewRestaurantSpaSpa

1 / 15

Overview

Andaz Mayakoba is a luxurious five-star resort, set on the Caribbean coastline in the private gated Mayakoba complex. This secluded hotel is surrounded by tranquil lagoons and lush vegetation, offering spacious rooms, excellent leisure facilities and five restaurants – as well as an all-inclusive dining programme. Lounge in two refreshing outdoor pools or in the heated hot tub, enjoy complimentary bicycle rentals and a round on the spectacular 18-hole golf course - El Camaleón Golf Club at Mayakoba. There’s exclusive adult-only spaces, as well as family-friendly facilities – from kids’ clubs to water sports.

Penned in by the lush grounds of the gated Mayakoba complex, a private stretch of golden sands flanks this resort. Six miles along the coast lies the bustling city of Playa del Carmen – packed with lovely international eateries, boutiques and bars. Cancun International Airport is located just over 30 miles away.

Light and airy rooms feature large floor-to-ceiling windows and a private terrace or balcony – which either overlooks the lagoon, gardens or the ocean. Each room comes complete with a Hyatt Grand Bed™, Bluetooth speaker, complimentary robe and flipflops, and an in-room minibar stocked with healthy snacks and non-alcoholic beverages. Families staying at Andaz Mayakoba can also request a rollaway bed and crib for extra comfort.

Accommodation details

Address:

Carretera Federal Chetumal Puerto Juarez KM 298
Cancun
Mexico
77710

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00

Location:

34.9 mi / 56.3 km from city centre

General facilities

Health club
Laundry/Valet service
Business center
Sauna
Onsite laundry
Baby sitting
Spa
Concierge desk
Exercise gym
Internet services
Tennis court
Ironing board
Bicycle rentals
Jacuzzi
Outdoor pool
Pool Bar
Golf
Room service
Shop
Kids Club
Massage services
Safe deposit box
Driving range
Steam bath

Other facilities

Dive into one of two refreshing outdoor pools, sink into the heated hot tub or lounge in one of the lagoon poolside cabanas. Relax at the Naum Wellness & Spa, workout in the modern gym or make use of the complimentary bicycle rentals and explore the grounds. The spectacular 18-hole golf course, at the nearby El Camaleón Golf Club, is perfect for a round or two. Guests enjoy an exclusive discount on green fees (dependant on tee time and advanced reservations required) and there's also a shuttle to the course - as well as to the Mayakoba’s tennis courts and paddle courts. You’ll also find plenty of opportunities for water sports along the Riviera Maya coastline. Enjoy everything from stand-up paddleboarding and snorkelling to kitesurfing. You'll find family and kid-friendly activities around the resort between 09:00 and 17:00, as well as a daily schedule of workshops and events. Enjoy a range of non-motorized water sports and 5km stretch of mapped outdoor nature jogging trails.

Little ones between the ages of 4 and 12 can enjoy the resort’s Kimbo kids’ club from 09:00 until 17:00, where activities range from storytelling to arts and crafts and exciting games or workshops.

Take to the waterways within the Mayakoba Resorts with boats running daily from 09:00 until 17:00 (reservation required). Or make use of the convenient on-property transportation service by chauffeured golf carts 24-hours a day, seven days a week. You'll find valet parking along with EV charging stations and high-speed Wi-Fi throughout the resort.

Dining information

Two open kitchens at Cocina Milagro serve up buffet-style breakfasts featuring a market-to-table menu concept. Dine on a blend of Mexican and international cuisine in its poolside pavilion or sip your favourite drinks on the bar terrace. Sotavento's menu features Mediterranean flavours and an array of seafood specialities. Opt for a light salad and indulge in decadent desserts here. Enjoy a casual ambiance here and breathtaking views of the Caribbean Sea. Head to Casa Amate, open exclusively for dinner, for a taste of unbeatable Latin American cuisine and unique character. Intimate spaces at this venue are designed to resemble rooms within a house - you'll find a the Bar Studio, Library, Living Room and Dining Room tucked away here. Built around an enchanting courtyard, views overlooks the resort’s own lagoon. Dine poolside at Tinta del Pulpo. Serving up both Mexican and international cuisine, you can order small plates, fresh ceviches and aguachiles all-day, as well as delicious local desserts and house-made churros. Grab refreshing artisan craft beers here too. VB is the resort’s vegan restaurant serving up fresh, seasonal dishes and leisurely lunches on the open-air terrace, complimented by a menu of healthy juices and smoothies. For a more relaxed experience, dine in the comfort of your own room with various breakfast, lunch and dinner options – from classic continental breakfast, salads and pastas to snacks and sandwiches.