Trade Support
Germany: 0421 5575754
Austria: 01 79 567 444
Switzerland: 044 800 93 33
Mon-Fri 0900 to 1800
Including NDC ticketing queries
BA NDC Support
NDC Pricing Helpdesk
Germany: 0421 5575754
Austria: 01 79 567 444
Switzerland: 044 800 93 33
Mon-Fri 0900 to 1800
Including NDC ticketing queries
NDC Pricing Helpdesk
British Airways Raise request
Germany: 0421 5575757
Austria: 01 7956 7222
Switzerland: 044 800 93 34
Mon-Fri 0900 to 1700
Iberia Raise request
American Airlines Raise request
Corporate fares Raise query
(including published fares)
Leisure fares Raise query
(including published fares)
Iberia Raise query
(including published fares)
Round-the-world fares
Raise query
Germany: 49 (0) 421 55 75 76 7
Austria: 0810 00 10 46 (local)
Switzerland: 0800 855 000
Mon - Fri: 09:00 - 18:00
Iberia +34 91 374 2442
Refunds Raise request
Baggage Raise request
British Airways
Germany:
groups.germany@ba.com
Austria:
vienna.group@ba.com
Switzerland:
group.switzerland@ba.com
Iberia
Germany Austria Switzerland:
groupresfra@iberia.com
Medical advice & clearance
+44 208 738 5444
ACM/ADM disputes
ticketauditdisputes.
ticketauditdisputes@ba.com
chargebacks.1.chargebacks
@ba.com
Loss prevention prl.prl@ba.com
Iberia
Switzerland: 0848 000 032
0848 000 015
American Airlines
aa.com agency
Japan Airlines +44 207 618 3261
Finnair Support +44 207 514 2400
