Flight and Airport Safety
You’ll see changes at every step of the journey when you fly with us, with measures on the ground and in the air to offer additional protection against COVID-19.
We always expect the highest standard from all our hotels. These standards cover all aspects of a guest’s stay; from security to hygiene. We updated our requirements to include the implementation of new procedures in response to the COVID-19 pandemic, in line with World Health Organization guidance.
Measures included enhanced cleaning processes and staff training. We're fully committed to ensuring stringent requirements at all featured hotels, and the policy continues to evolve based on any further changes in advice by local and national public health authorities and regulations.
Car hire safety
Our car hire partners, Avis and Budget are committed to helping protect customers through their already robust cleaning techniques of each vehicle after rental. In particular, they pay special attention to the places people touch such as steering wheels, door handles and other hard surfaces.
Their policy has continued to develop based on changes in advice by local and national public health authorities and regulations.