We take pride in offering you a wide range of engaging, inspiring and above all, entertaining options of the highest standard to enhance your journey with us. We're also constantly evaluating our programme offering to include additional languages and accessibility options where possible.
You can use the following electronic devices on board:
When to use 'flight mode'
|Flight phase||Handheld devices||Larger devices||Wi-fi, text and phone call functions|
|Waiting to take off (when instructed by your flight crew)||Yes||Yes||Yes|
|Taxiing for take-off||Yes||No*||No|
|From '10 / 20 minutes to landing' announcement||Yes||No*||No|
|Taxiing to stand||Yes||No*||Yes|
* Please switch your device off and stow it away safely.
You can use your headphones during the flight but please remove them for the safety briefing. You can attach them to your personal device or the in-flight entertainment system.
On most of our aircraft you can connect your device to the in-flight entertainment system to charge it, or even watch your own films on the bigger screen on board.
My Entertainment Plan allows you to check what's available on your flight and plan what to view in advance. You can then email or share your entertainment plan and bring it with you on board. At the moment, the content you select is only for your personal use and will not appear pre-programmed at your seat.
We work closely with the British Board of Film Classification (BBFC) to ensure films adhere to their ratings system that reflects current industry standards. We provide most programmes in their original form but do approach studios about edited versions if we think the subject is sensitive and could make our customers uncomfortable.
Where we feel viewer discretion is required, we provide a notification on the High Life Entertainment page, in the entertainment section of your High Life magazine, as well as in visual and auditory formats which precede relevant content in the in-flight entertainment system.
A parental lock system may be available depending on the aircraft type. Please speak to a member of your cabin crew for more information.
We refresh our in-flight entertainment programme every month, but some items are updated on a daily or weekly basis.
We currently offer wi-fi connectivity on board our business-class only Club World London City services from London City to New York (JFK).