Suneil Banerjee, British Airways Senior First Officer
Breath of fresh air
The air in the cabins of a 787 comes directly from outside. Customers say they feel fresher after a long-haul flight.
We’ve got a system on board called the Gust Suppression System, which recognises changes in wind speed and direction which cause the lumps and bumps and counteract them to give you a smoother ride. You can’t eradicate turbulence, but the lumps and bumps are a lot less with the 787.
All in the delivery
There’s a fanfare when we take delivery of a new 787. Boeing even gives us a ceremonial key in a box. Of course, you don’t actually start a plane with a key: a combination of switches direct fuel and electricity to the 787 engines, which starts them up.
Back to school
We do a two-month 787 training course – a month in the classroom and a month in the simulator (we have two 787 simulators at Heathrow). The trainers sit behind us and bring up every scenario, so should the unlikely happen on a real flight, we know how to deal with it safely.
A heads up
We have a HUD (Head-up Display) in the flight deck – the primary flight information (altitude, speed and so forth) is projected onto a transparent glass screen in front of us, so we can continue to look out the window whilst also reading the flight parameters.