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Use this form to log in to your account or to create an account for the British Airways executive club
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Have you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
How do I find my booking reference?
Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices.
The majority of our calls are managed by British contact centres.
Monday - Friday: 09:00-18:00
Daily, 24 hours a day:
Please contact your preferred travel agent for bookings of 10 or more people travelling together.
Complaints and claims
Monday - Friday: 08:00-16:00
Report and track delayed baggage online
Make a baggage claim online
Help and advice about lost and damaged baggage