Telephone numbers and addresses
You can find a range of contact information below, including advice for those travelling with disabilities.
You can also get in touch with us via our chatbot (English only), found at the bottom of your screen, and speak with a live agent, available between 06:00 – 22:00 UK time, Monday to Saturday and 08:00 – 22:00 on Sunday.
If you’ve already booked, please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3, and can be found on your confirmation email.
Contact information
Telephone
Abu Dhabi
00971 2 611 8600
Monday - Thursday : 09:00-18:00
Fridays: 09:00-13:00, 14:00-18:00
Closed on Saturday, Sunday and public holidays.
Dubai
8000 441 3322 (local calls)
+44 207 3655910 (international calls)
Daily: 24/7
Address
Abu Dhabi
Omeir Travel Agency
Airlines Tower, Khalifa Street
Abu Dhabi
U.A.E.
Telephone
8000 441 3322
07:30-18:30
Telephone
8000 441 3322
Monday - Sunday: 06:00-00:00
Closed 25 December and 1 January.
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Sunday to Saturday 06:00 - 00:00
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Telephone
+971 80004413322 (option 1, option 5)
+971 26118600
Daily: 06:00-00:00 (Gulf Standard Time)