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Frequently asked questions

Where should I pack medical supplies and equipment?

Last updated: 24 April, 2024

If you need to take essential medical supplies for your own use on your journey, like dialysis fluid, colostomy bags or liquid food, you can pack these into bags to be checked into the hold.

These items are in addition to your free baggage allowance, and you won’t be charged so long as:

Please see our information on travelling with health conditions for the number of bags you can travel with and further advice.

There aren’t any limits to the weight or number of items of medical equipment you can carry with you for your journey, though they may need our permission to be brought on board. We recommend that you always carry a letter from a medical professional stating that you need the medical equipment on board or at your destination. This includes equipment like a CPAP machine, a nebuliser, an insulin pump or a portable oxygen concentrator (POC). We also recommend that these items are brought on board as hand baggage, rather than as checked baggage, should you need them for the first few days of your journey.

If your journey includes a flight with another airline, their policies may be different. Please check before you fly.

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