Telephone numbers and addresses
You can find a range of contact information below, including advice for those travelling with disabilities.
You can also get in touch with us via our chatbot (English only), found at the bottom of your screen, and speak with a live agent, available between 06:00 – 22:00 UK time, Monday to Saturday and 08:00 – 22:00 on Sunday.
If you’ve already booked, please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3, and can be found on your confirmation email.
Contact information
Telephone
+27 10 344 0130
Monday - Friday: 07:30-17:00
Telephone
+27 214273477
Daily: 09:30-21:00
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years of age at time of travel.)
Email
groups.africa@ba.com
Telephone
+27 10 344 0130
Telephone
Cape Town (international flights only)
+27 21 936 3360 / 61
Johannesburg (international flights only)
+27 11 390 8500
LPO Contact
+27 82 337 1565 (LPO Supervisor)
Cape Town (international flights only)
Station World Tracer Code: CPT146
Telex Address: CPTKOXH
Johannesburg (international flights only)
Station World Tracer Code: JNB146
Telex Address: JNBKLXH
Telephone
+27 10 344 0130
Telephone
+27 103 440 130 (option 4, option 2)
Monday - Friday: 07:30-17:00 (South Africa Standard Time)