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Lost property Lost property

Global lost property contacts

If you lost an item while travelling with us, you'll find the contact details for the British Airways lost property team and our handling agents on this page. Please have your flight details ready, including the date the item was lost. For checked baggage enquiries, visit our delayed, lost and damaged baggage page.

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A

Kenya (NBO):

  • Items lost and found on board aircraft arriving in Kenya: Tel: +254 733906819 or email: nbo.ops@ba.com
  • In the gate area or in the main terminal: Kenya Airports Authority (KAA) Tel: +25420822111 or +254743795489 or email: talk2us@kaa.go.ke
  • Items in the British Airways boarding gate during live operation: Tel: +254 733906819 or email: nbo.ops@ba.com
  • For lost baggage: Tel: +254 758 707 018 or email: baggageteam@afske.aero

Tirana (TIA):

  • Items lost and found on board aircraft arriving in Tirana, at security check or in the terminal (restaurant, shops, lounge): Email: lost&found@tirana-airport.com Mob: +355 69 20 666 26 Office Tel: +355 42381681/682.

Algiers (ALG):

  • Items lost and found on board aircraft arriving in Algiers, at security check or in the terminal (restaurant, shops, lounge): G4S Lost property -  Email: lostandfound@aiairport.com

Buenos Aires (EZE):

  • Items lost and found in the gate area or in the main terminal (restaurant, shops): National Police - Tel: +5411 4480 9590 
  • Items lost and found on board aircraft arriving in Buenos Aires, or in premium lounge: Contact BA - Tel: +5411 5480 0504/03

Sydney (SYD):

  • Items lost and found on board aircraft arriving in Sydney, at security check or in the terminal (restaurant, shops, lounge): Email: syd.mhl@menziesaviation.com

Innsbruck (INN):

  • Items lost and found on board aircraft arriving in Innsbruck, at security check or in the terminal (restaurant, shops, lounge): Tel: + 43 512 225255 327/348

 

Salzburg (SZG):

  • Items lost and found on board aircraft arriving Salzburg, at security check or in the terminal (restaurant, shops, lounge): Tel: +43 662 8580-259

 

Vienna (VIE):

  • Items lost and found on board aircraft arriving in Vienna, at security check or in the terminal (restaurant, shops, lounge): Website: www.viennaairport.com

B

Bahrain (BAH):

  • For items lost and found on board aircraft arriving in Bahrain, at security check or in the terminal (restaurant, shops, lounge): Tel: +973 17138489

Brussels (BRU):

  • For items lost and found on board aircraft arriving in Brussles, in British Airways lounge or at the gate area: Skycap4U lost and found in arrivals hall - Tel: +32 2 753 77 07 or email: founditemsbru@skycap4u.com
  • At security check or in the main terminal (restaurant, shops): Brussels airport lost and found (arrivals hall) – Tel: +32 2 753 77 07 or email: lost.objects@brusselsairport.be (open weekdays, 08:00-16:00)

Bermuda (BDA):

  • For items lost and found on board aircraft arriving in Bermuda, in premium lounge, at security check, or in the gate area: Local baggage services 14:00-20:00 AST, Tel: 441 278 6202 / 6204
  • In the main terminal (restaurant, shops): Skyport Tel: 441 444 4466 or email: info@skyport.bm

Nassau (NAS): 

  • For items lost and found on board aircraft arriving in Nassau, or in premium lounge: Tel: +1 242 702 7288 or +1 242 702 7183
  • At security check, the gate area or in the main terminal (restaurant, shops): Tel: 242 377 2000

Rio De Janeiro (GIG):

  • For items lost and found on board aircraft arriving in Rio De Janeiro, at security check or in the terminal (restaurant, shops, lounge): Tel: +55 21 3398 2593 / 3398-2590 (open Monday-Friday 11:00-18:00, Sat-Sun 15:00-18:00 (local times). Please leave a message if phone unanswered.

 

Sao Paolo (GRU):

  • For items lost and found on board aircraft arriving in Sao Paolo: British Airways - Tel: (55 11) 2445 4390
  • At security check or elsewhere in the terminal (restaurant, shops): Tel Airport authority: 55 11 2445 3786
  • In the gate area: British Airways - Tel: 55 11 2445 4390 or Airport lost and found - Tel: 55 11 2445 3786
  • In premium lounge (LATAM lounge): Email: BAGAGEM.GRULL@TAM.COM.BR

Sofia (SOF):

  • For items lost found on board aircraft arriving in Sofia: British Airways - Tel: + 35929459227 Monday - Sunday 0900-1700 hours
  • In premium lounge, the gate area or in the main terminal (restaurant, shop, etc): Security Duty Officer - Tel: + 35929372710

C

Montreal (YUL):

  • For items lost and found on board aircraft arriving in Montreal, or in premium lounge: Tel: 514 636 3112 or email Mehrnoosh.Ahwazi@ba.com or Daniel.Raffa@ba.com
  • At security check, the gate area or in the main terminal (restaurant, shops): Tel: 514 633 3333

 

Toronto (YYZ):

  • For items lost and found on board aircraft arriving in Toronto, or in premium lounge: Tel: 905 612 5057
  • At security check, the gate area or in the main terminal (restaurant, shops): Tel: 416-247-7678 / Toll Free: 866-207-1690 Website: www.torontopearson.com/en/lostfound

 

Vancouver (YVR):

  • For items lost and found on board aircraft arriving in Vancouver, or in premium lounge: Tel: 604 713 4106
  • At security check or in the main terminal (restaurant, shops): Tel: 604 276 6104
  • In the gate area: Tel: 604 207-7070

Grand Cayman (GCM):

  • For items lost and found on board aircraft arriving in Grand Cayman, or in premium lounge: Tel: 1 345 526 7619 or email: gcmops@ba.com
  • At security check or in the gate area: Tel: 1345 926 1943
  • In the main terminal (restaurant, shops): Email: lostandfound@caymanairports.com

Antigua (ANU):

  • For items lost and found on board aircraft arriving in Antigua: Tel: 268 462 3219 or Tel: 268 462 0879 ext 3
  • In premium lounge, security area, the gate area or in the main terminal (restaurant, shops): Tel: 268 484 2300 ext 6

 

Barbados (BGI):

 

Grenada (GND):

  • For items lost and found on board aircraft arriving in Grenada, at security check or in the terminal (restaurant, shops, lounge): Tel: 147340920151 / (473) 409-2015 or email: Rosie.campbell@asg.gd or operations@asg.gd

 

Port of Spain (POS):

  • For items lost found on board aircraft arriving in Port of Spain, at security check or in the terminal (restaurant, shops, lounge): Tel: 1 868 669 2288 ext 5127 / 5206

 

St. Kitts and Nevis (SKB): 

  • For items found on board aircraft arriving in St. Kitts and Nevis: Tel: 869 465 8200 / 869 465 8644
  • At security check, the gate areas or in the main terminal (restaurant, shops): Tel: 869 465 8472 / 869 465 5598

 

St Lucia (UVF):

  • For items lost and found on board aircraft arriving in St Lucia: Tel: 17584596500
  • At security check or in the terminal (restaurant, shops, lounge): Tel: 1758457000 / 17584576161

 

Tobago (TAB):

  • For items lost and found on board aircraft arriving in Tobago: Tel: 868 370 2513 
  • Security check or the gate area: Tel: 868 639 8574 / 868 629 2145
  • In terminal (restaurant, shops): Tel: 868 639  8088

Santiago (SCL):

  • For items lost and found on board aircraft arriving in Santiago, in premium lounge or in the gate area: GHA Acciona Lost property office: Tel: +56 9 3236 3954 or email: ba.baggage@acciona.aero
  • At security check, in the main terminal (restaurant, shops): Airport lost and found: www.nuevopudahuel.cl/lost-and-found

Beijing (PKX/BJS):

  • For items lost and found on board aircraft arriving in Beijing: Tel: +86 10 64590081 or +86 13910164648
  • In premium lounge, the security area, the gate area, or in the main terminal (restaurant, shops): Tel: +86 10 64530030

 

Hong Kong (HKG): 

  • For items lost and found on board aircraft arriving in Hong Kong, in premium lounge, at security check, or in the gate area: Airport authority lost and found department contact - Tel: (+852) 2182 2018 or email: LOST-F@airport.com
  • GHA Baggage Service contact - Tel: (+852) 2186 4488 (0900-1730) or email: hkg_baggage.services@menziesaviation.com

 

Shanghai (PVG):

San Jose (SJO):

  • For items lost and found on board aircraft arriving in San Jose: Tel: +506 611 08761
  • In premium lounge: Email: info@vipsjo.com
  • At security check, the gate area or in the main terminal (restaurant, shops): Tel: +506 2437 2616

Zagreb (ZAG):

  • For items lost and found on board aircraft arriving in Zagreb: Tel: +38 514562229
  • At security check or in the terminal (restaurant, shops, lounge): Tel: +38 514562170

Larnaca (LCA):

 

Paphos (PFO):

Prague (PRG):

  • For items lost and found on board aircraft arriving in Prague: MENZIES Arrival Baggage Services Tel: +42 02 2011 4483 or email: lostfound@menziesaviation.com
  • In the gate area, in premium lounge, or in the main terminal (restaurant, shops): Prague Airport Terminal 1 Duty Manager Tel: +42 02 2011 5000 or email: terminal.operations@prg.aero

D

Billund (BLL):

  • For itmes lost and found on board aircraft arriving in Billund, at security check or in the terminal (restaurant, shops, lounge): Arrival Service - Tel: +45 76 50 52 34 or email: SKS@bll.dk

 

Copenhagen (CPH):

  • For items lost and found on board aircraft arriving in Copenhagen: Københavns Politi Tel: +45-3874-8822 or email: kbh-hittegods@politi.dk
  • In the gate area, security check or in the main terminal (restaurant, shops): Tel: +45-3231-2284 or email: hittegods@cph.dk
  • In premium lounge: Tel: +45-3231-2284 or email: hittegods@cph.dk

Punta Cana (PUJ):

  • For items lost and found on board aircraft arriving in Punta Cana: Tel: +1809 959 0254
  • At security check, in the gate area or elsewhere in the terminal (restaurant, shops): Tel: +1809 959 2376

E

Cairo (CAI):

  • For items lost and found on board aircraft arriving in Cairo, at security check or in the terminal (restaurant, shops, lounge): Email: CAI.ops@ba.com

F

Bordeaux (BOD):

  • For items lost and found on board aircraft arriving in Bordeaux, in the gate area or in the main terminal (restaurant, shops): Tel: +33 556 345883
  • In premium lounge: Tel: +33 556 34 5011

 

Corsica (FSC):

  • For items lost and found on board aircraft arriving in Corsica, at security check or in the terminal (restaurant, shops, lounge): Tel: + 33 633 545 996

 

Lyon (LYS): 

 

Marseille (MRS): 

  • For items lost and found on board aircraft arriving in Marseille, at security check or in the terminal (restaurant, shops, lounge): Airport lost and found: lostandfound.bagmobile.fr

 

Nice (NUE):

  • For items lost and found on board aircraft arriving in Nice, at security check or in the terminal (restaurant, shop, lounge): Email: www.troov.com/aeroport-de-nice

 

Paris - Charles De Gaulle (CDG):

  • For items lost and found on board aircraft arriving in Charles De Gaulle in Paris: Tel: +33 6 10 25 00 98. Report via their website: troov.com/en/avioncdg
  • In premium lounge: Primeclass - Tel: +33 1 74 29 07 63
  • In the gate area or in the main terminal (restaurant, shops): Website: www.parisaeroport.fr/en

 

Paris - Orly (ORY): 

  • For items lost and found on board aircraft arriving in Orly in Paris, or in premium lounge: SBA - Tel: +33 1 7422 0988
  • In the gate area or in the main terminal (restaurant, shops): Website: www.parisaeroport.fr/en

 

Toulouse (TLS): 

Helsinki (HEL):

  • For items lost and found on board aircraft arriving in Helsinki: Servisair - Tel: +358 10 230 4120 or email: arrivalservice@servisair.fi
  • In premium lounge, the gate area, or in the main terminal (restaurant, shops): Servisair - Tel: +358 0600 41006

 

G

Georgetown (GEO):

  • For items lost and found on board aircraft arriving in Georgetown: Tel: 592 623 0864 / 261 2509
  • At security check and in the gate area: Tel: 592 688 3330 / 688 2228
  • In the terminal (restaurant, shops, lounge): Tel: 592 688 2228

Tbilisi (TBS):

  • For items lost and found on board aircraft arriving in Sheremetyevo, at security check or in the terminal (restaurant, shops, lounge): Tel: (+995 32) 2310 263 or (+995 32) 2310 328, located in the arrival hall next to baggage carousels. Email: tbslostandfound@tav.aero

Berlin - Brandenburg airport (BER):

 

Dusseldorf (DUS):

  • For items lost and found on board aircraft arriving in Dusseldorf, in premium lounge: Email: LL.DUS@GSRM.de
  • In the gate area or in the main terminal (restaurant, shops): DUS Airport - Fundbüro www.dus.com

 

Frankfurt (FRA):

  • For items lost and found on board aircraft arriving in Frankfurt: Email: LL.FRA@GSRM.de   
  • In the gate area, in premium lounge, or in the main terminal (restaurant, shops): Tel: +49-69-690-66359 or email: fundbuero@fraport.de

 

Hamburg (HAM):

  • For items lost and found on board aircraft arriving in Hamburg: Email: LL.HAM@GSRM.de
  • In premium lounge, in the gate area, at security check or in the main terminal (restaurant, shops): Hamburg Airport: Fundsachen - Hamburg Airport

 

Hanover (HAJ):

 

Munich (MUC):

  • For items lost and found on board aircraft arriving in Munich: Email: LL.MUC@GSRM.de
  • At security check, in the gate areas or anywhere else in the terminal (restaurant, shops): Tel: +49-89-975-21370 or email: fundbuero@munich-airport.de

 

Nuremberg (NUE): 

  • For items lost and found on board aircraft arriving in Nuremberg: AirPart GmbH Lost and found - Tel: +49 911 937 1582 or email: lostandfound@airpart.de
  • At security check, in the gate area or in the main terminal (restaurant, shops): Flughafen Nürnberg GmbH Information - Tel: +49 911 937 00 or email: information@airport-nuernberg.de

 

Stuttgart (STR):

  • For items lost and found on board aircraft arriving in Stuttgart: Tel: +49 711 948 4818
  • In premium lounge, in the gate area or in the main terminal (restaurant, shops): Tel: +49 711 948 3355 or email: flughafenwache@stuttgart-airport.com

Accra (ACC)

  • For items lost and found on board aircraft arriving Accra: Tel: +233 24 469 3247‬
  • In the gate area or in the main terminal (restaurant, shops):  Ghana Aviation Security - Tel: +233 302 27 2656
  • In premium lounge: Tel: +233 55 275 3917

Gibraltar (GIB):

  • For items lost and found on board aircraft arriving in Gibraltar, at security check or in the terminal (restaurant, shops, lounge): Tel: +350 200 12345

Athens (ATH):

  • For items lost and found on board aircraft arriving Athens, or premium lounge: Swissport LL - Tel: +3 0 210 353 0153
  • In the gate area: Airport lost property - Tel: +3 0 210 353 0515

 

Crete - Chania (CHQ):

  • For items lost and found on board aircraft arriving in Chania in Crete, at security check or in the terminal (restaurant, shops, lounge): Tel: +30 28210 65886 or email: chq.lost-found@swissport.gr

 

Corfu - Kerkyra (CFU):

  • For items lost and found on board aircraft arriving in Corfu, at security check or in the terminal (restaurant, shops, lounge): Tel: +30 26610 38088 or tel: +30 26610 20824

 

Heraklion (HER):

  • For items lost and found on board aircraft arriving in Heraklion, at security check or in the terminal (restaurant, shops, lounge): Police - Tel: +30 2810 246 740 (24 x 7) or +30 2810 246 730 (Mon-Fri 07:00-15:00)

 

Kos (KGS): 

  • For items lost and found on board aircraft arriving in Kos, at security check or in the terminal (restaurant, shops, lounge): Airport Authority – Tel: +30 224 205 6003

 

Mykonos (JMK):

  • For items lost and found on board aircraft arriving in Mykonos, at security check or in the terminal (restaurant, shops, lounge): HCAA - Tel: +30 228 907 9003

 

Rhodes (RHO):

  • For items lost and found on board aircraft arriving in Rhodes, at security check or in the terminal (restaurant, shops, lounge): Police/airport lost and found – Tel: +30 22410 82249 (open 24 hours) 

 

Thessaloniki (SKG): 

  • For items lost and found on board aircraft arriving in Thessaloniki, at security check or in the terminal (restaurant, shops, lounge): Police lost and found - Tel: +30 2310 985200 or police email: daerthe@astynomia.gr

 

Thira (JTR):

  • For items lost and found on board aircraft arriving in Thira, at security check or in the terminal (restaurant, shops, lounge): Local Civil Aviation Authority (Police hand items in) – Tel: +30 22860 28403 Please note: charges will be made for shipping/forwarding items.

Guernsey (GCI):

  • For items lost and found on board aircraft arriving in Guernsey, at security check or in the terminal (restaurant, shops, lounge): Email: airport@gov.gg

H

Budapest (BUD):

I

Reykjavik (KEF):

Bangalore (BLR):

  • For items lost and found on board aircraft arriving in Bangalore: Tel: +91 80 66783160 or +91 7022005528 or email: blr.customerservice@ba.com
  • In premium lounge, at security check, in the gate area, or in the main terminal (restaurant, shops): Tel: +91 80 66782257 or email: lostandfound@bialairport.com

 

Chennai (MAA):

  • For items lost and found on board aircraft arriving in Chennai, at security check, in the gate area or in the terminal (restaurant, shops, lounge): Email: tm-int--ch@aai.aero

 

Delhi (DEL):

  • For items lost and found on board aircraft arriving in Delhi: Email: delops@ba.com
  • In premium lounge, at security check, in the gate area, or in the main terminal (restaurant, shops): Tel: +91-11-42489617 or +91-9958098651 or email: lostproperty.dial@gmrgroup.in

 

Hyderabad (HYD):

  • For items lost and found on board aircraft arriving in Hyderabad: Email: hyd.ops@ba.com
  • In premium lounge, at security check, in the gate area or in the main terminal (restaurant, shops): Tel: +91 40 66606064 or email: ghial.lost&found@gmrgroup.in

 

Mumbai (BOM):

  • For items lost and found on board aircraft arriving in Mumbai, at security check, in the gate areas or anywhere else in the main terminal (restaurant, shops): Tel: +918879992371 or email: CSMIA.Lostproperty@adani.com
  • In premium lounge: Tel: +91 7718884430 or email: lounge.reception@mumbailounge.in

Bologna (BLQ):

 

Brindisi (BDS):

  • For items lost and found on board aircraft arriving in Brindisi, at security check or in the terminal (restaurant, shops, lounge): (Aeroporti di Puglia) Call Center: Tel: +39 0831 4117447. Opening hours/Orario di apertura 08.30 – 20.00 daily/tutti i giorni. Email:  lostandfoundbds@aeroportidipuglia.it

 

Cagliari (CAG):

  • For items lost and found on board aircraft arriving in Cagliari, at security check or in the terminal (restaurant, shops, lounge): Tel: +39 70 211 21523 (open 10:00-13:00 / 14:00-15:00 Monday-Friday).

 

Catania (CTA):

  • For items lost and found on board aircraft arriving in Catania: Tel: +39 095 723 9630 or email: llffcta@as-airport.it
  • In the gate area, in the main terminal (restaurant, shosp) or in premium lounge: SAC Security - Tel: +39 095 346350 or +39 095 7239146

 

Florence (FLR):

  • For items lost and found on board aircraft arriving in Florence, at security check or in the terminal (restaurant, shops, lounge): Airport Customer Service office - Tel: +39 055 3061830 or our website: firenze-airport.it

 

Milan - Linate (LIN):

 

Milan - Malpensa (MXP):

 

Naples (NAP): 

  • For items lost and found on board aircraft arriving in Naples, at security check or in the terminal (restaurant, shops, lounge): Tel: +39 081 7896 118 (available 10:00-18:00hrs) or email: lost&found@ghnapoli.it

 

Palermo (PMO): 

  • For items lost and found on board aircraft arriving in Palermo, at security check or in the terminal (restaurant, shops, lounge): In the first 2 days: Lost property (c/o officer terminal office) email: officerterminal@gesap.it or tel: +39 091 7020265. After that time: Local storehouse c/o Sig.ra Ciappina - Tel: +39 091 7020538.

 

Perugia (PEG):

  • For items lost and found on board aircraft arriving in Perugia, at security check or in the terminal (restaurant, shops, lounge): Tel: +39 075 5921400 or email: tktoffice@airport.umbria.it

 

Pisa (PSA):

  • For items lost and found on board aircraft arriving in Pisa, at security check or in the terminal (restaurant, shop, lounge): Tel: +39 050 849 610/604/538 or our website: pisa-airport.it/

 

Rimini (RMI): 

  • For items lost and found on board aircraft arriving in Rimini, at security check or in the terminal (restaurant, shops, lounge): Tel: +39 0541379802 or email: lost-found@riminiairport.com. Opening times are 09:00-17:00 and during flight operating times. Welcome desk positioned at airside arrivals. Lost and found desk for PIR opening positioned landside.

 

Rome - Fiumicino (FCO):

  • For items lost and found on board aircraft arriving in Rome: Tel: +39 06 65953545 or email: fco.handling.bag@aviapartner.aero
  • In the gate area or in the main terminal (restaurant, shops): Aeroporti di Roma lost properties storage - Tel: +39 06 65951
  • In premium lounge: Tel: +39 06 65954190

 

Turin (TRN):

  • For items lost and found on board aircraft arriving in Turin, at security check or in the terminal (restaurant, shops, lounge): Tel Ufficio Oggetti Smarriti – SAGAT S.p.A.: +39 011 5676478 or email: oggettismarriti@sagat.trn.it

 

Venice (VCE):

 

Verona (VRN):

  • For items lost and found on board aircraft arriving in Verona, at security check or in the terminal (restaurant, shops, lounge): Tel: +39 045 8095 938 or email: oggetti.smarriti@aeroportoverona.it

Dublin (DUB):

  • For items lost and found on board aircraft arriving in Dublin, at security check or in the terminal (restaurant, shops, lounge): Handling Agent Aer Lingus - Tel: +353 1 7617838

Tel Aviv (TLV):

  • For items lost and found on board aircraft arriving in Tel Aviv, at security check or in the terminal (restaurant, shops, lounge): Email: lf@qasisrael.co.il

J

Kingston (KIN):

Tokyo - Haneda (HND):

  • For items lost and found on board aircraft arriving in Tokyo: Email: customerservice.japan@ba.com
  • At security check or in the gate area: Tel: 81 (0) 50 5533 6931
  • In the terminal (restaurant, shops): Tel: 81 (0) 3 5757 8111 (open 24 hours)

Jersey (JER):

Amman (AMM):

  • For items lost and found on board aircraft arriving in Amman: Aviation Handling Services - Tel: +96264010285 or +962 775406685 
  • In the gate area, in premium lounge or in the main terminal (restaurant, shops): Airport Security: Tel: +962 791508982

K

Almaty (ALA):

  • For items lost and found on board aircraft arriving in Almaty, at security check or in the terminal (restaurant, shops, lounge): British Airways - Tel: +7727383917 or +77273839184
  • In premium lounge: Airport lost and found - Tel: +77272703104

Nairobi (NBO):

  • For items lost and found on board aircraft arriving in Nairobi or in premium lounge: Tel: +25 4733906819
  • In the gate area or in the main terminal (restaurant, shop, etc): KAA - Tel: +25420822111

Kuwait (KWI): 

  • For items lost and found on board aircraft arriving in Kuwait: British Airways - Tel: +965 24718143 or +965 24734826
  • In the gate area or in the main terminal (restaurant, shops): DGCA lost property office - Tel: +965 24744256 or +965 24710683 
  • In premium lounge: NAS baggage services - Tel: +965 24372197 or +965 24372198 or email: bagsvcs@nascorporate.com

L

Beirut (BEY):

  • For items lost and found on board aircraft arriving in Beiruit or in premium lounge: British Airways - Tel: 00961 1 629062 - 063
  • In the gate area or in the main terminal (restaurant, shops): Tel: 00961 1 628000  EXT: 4086

Luxembourg (LUX):

  • For items lost and found on board aircraft arriving in Luxembourg, at security check or in the terminal (restaurant, shops, lounge): Tel: +352 2456 5003 or +352 2440 8900 or +352 2464 8800

M

Kuala Lumpur (KUL):

  • For items lost and found on board aircraft arriving in Kuala Lumpur, in the gate area or in the main terminal (restaurant, shops): Tel: +6012 220 3433 or email: mlo@malaysiaairlines.com. Operating hours between 4pm to 1130pm.

Male (MLE):

  • For items lost and found on board aircraft arriving in Male, at security check or in the terminal (restaurant, shops, lounge): Tel: +9607785366 or email: mle.ops@ba.com or lostnfound@macl.aero

Mauritius (MRU): 

  • For items lost and found on board aircraft arriving in Mauritius, at security check or in the terminal (restaurant, shops, lounge): Ground2Air Baggage Service on +230 6035905 or email: mru.ops@ba.com

Cancun (CUN):

  • For items lost and found on board aircraft arriving in Cancun: Tel: (52) 998 886 0545
  • At security check, in the gate area or in the main terminal (restaurant, shops): Tel: (52) 998 248 7200 ext. 21253 
  • In premium lounge: Tel: (52) 998 248 7200 ext. 21253

 

Mexico (MEX):

  • For items lost and found on board aircraft arriving in Mexico: Tel: 55 57858714 
  • At security check, in the gate area or in the main terminal (restaurant, shops): Tel: 55 24822289 
  • In premium lounge: Tel: 55 25991304

Marrakech (RAK):

  • For items lost and found on board aircraft arriving in Marrakech, at security check or in the terminal (restaurant, shops, lounge): Tel: +212 620 57 20 69 or email: rak.lostandfound@swissport.com

N

Amsterdam (AMS):

 

Rotterdam (RTM):

  • For items lost and found on board aircraft arriving in Rotterdam, at security check or in the terminal (restaurant, shops, lounge): RTM/The Hague Airport - Tel: +31 10 4463444

Abuja (ABV):

  • For items lost and found on board aircraft arriving in Abuja, at security check or in the terminal (restaurant, shops, lounge): Tel: +234 8035354027 or +234 9062282420 or email: ABV20@ba.com

 

Lagos (LOS):

  • For items lost and found on board aircraft arriving in Lagos, at security check or in the terminal (restaurant, shops, lounge): Tel: + 234 9062282419, +234 8033286833, +234 9169973173 or email: LOS20@ba.com

Belfast - George Best (BHD):

  • For items lost and found on board aircraft arriving in Belfast, at security check or in the terminal (restaurant, shops, lounge): Report lost property: www.belfastcityairport.com/Contact-Us

Oslo (OSL):

  • For items lost and found on board aircraft arriving in Oslo, at security check or in the terminal (restaurant, shops, lounge): Lost and found - Tel: +47 64813477 or email: hittegods@abss.no

 

Stavanger (SVG):

  • For items lost and found on board aircraft arriving in Stavanger: SAS Ground Handling Arrival Service Tel: +47 95719655 or email: svgarrival@sas.no
  • In the gate area or in the main terminal (restaurant, shops): Avinor Service Centre - Tel: +47 67030900 or email: informasjon.sola@avinor.no

P

Islamabad (ISB):

  • For items lost and found on board aircraft arriving in Islamabad: Menzies RAS +92 333 5088061 (Items maintained for 12 hours then handed over to Pakistan Airport Authority)
  • In the gate area, in premium lounge or in the terminal (restaurant, shops): Pakistan Airport Authority +92 51 95550208

Krakow (KRK):

  • For items lost and found on board aircraft arriving in Krakow, at security check or in the terminal (restaurant, shops, lounge): Tel: +48-12-2855-121 or email: bag.krk@welcome-as.pl

 

Warsaw (WAW):

  • For items lost and found on board aircraft arriving in Warsaw: Tel: 0048 22 650 4385/3539
  • In premium lounge, in the gate area or in the main terminal (restaurant, shop): Tel: 0048 22 650 2006

Faro (FAO): 

  • For items lost and found on board aircraft arriving in Faro or in the gate area: Tel: +351 289 800 800 or email: fao.customerservices@menziesaviation.com
  • In premium lounge, or in the main terminal (restaurant, shops): Airport Lost property public areas – Tel: 351 289 800 688

 

Funchal (FNC):

  • For items lost and found on board aircraft arriving in Funchal: Groundforce lost and found – Tel: +351 291 520 700 (ext: 76015)
  • In the gate area, at security check, in premium lounge, or in the main terminal (restaurant, shops): Police department - Tel: +351 291 520 889

 

Lisbon (LIS):

 

Porto (OPO):

  • For items lost and found on board aircraft arriving in Porto: Airport switchboard - Tel: 22 943 2400 - ask to be transferred to ‘Groundforce lost and found’
  • In the gate area or in the main terminal (restaurant, shops): Airport switchboard - Tel: 22 943 2400 - ask to be transferred to the Police department

Q

Doha (DOH):

R

Bucharest (OTP):

  • For items lost and found on board aircraft arriving in Bucharest: Lost and found office - Tel: +4021 2042675 
  • In the gate area, in premium lounge or in the main terminal: Border police - Tel: +4021 2041069

Moscow - Domodedovo (DME):

  • For items lost and found on board aircraft arriving in Moscow: Tel: 007 495 504 02 85
  • In the gate area, in premium lounge, or in the main terminal (restaurant, shops): Tel: 007 495 504 02 58

 

St Petersburg (LED):

  • For items lost and found on board aircraft arriving in St. Petersburg: Lost and found - Tel: 00 7812 7043404 or British Airways - Tel: 00 7812 6778746
  • In premium lounge, the gate area, or in the main terminal (restaurant, shops): Tel: 00 7812 7043404

 

Sheremetyevo (SVO): 

  • For items lost and found on board aircraft arriving in Sheremetyevo, at security check or in the terminal (restaurant, shops, lounge): Sheremetyevo Handling – Tel: 007 495 578 7464 (open 24x7). Office location: Terminal E, Ground Floor.

S

Jeddah (JED):

  • Landline: Tel: 0122203321/ 0126909999-2587
  • Mobile on Duty Manager: Tel: 0515257939 or email: LLJEDFA@saudiags.com

 

Riyadh (RUH):

Aberdeen (ABZ):

  • For items lost and found on board aircraft arriving in Aberdeen, at security check or in the terminal (restaurant, shops, lounge): G4S Lost Property -  Email: lostandfound@aiairport.com

 

Edinburgh (EDI): 

  • For items lost and found on board aircraft arriving in Edinburgh, at security check or in the terminal (restaurant, shops, lounge): Tel: 0330 223 0893. Online form: www.airport-lostproperty.com

 

Glasgow (GLA):

  • For items lost and found on board aircraft arriving in Glasgow, at security check or in the terminal (restaurant, shops, lounge): Online form: www.lostproperty.org/?sec=1

 

Inverness (INV):

  • For items lost and found on board aircraft arriving in Inverness, at security check or in the terminal (restaurant, shops, lounge): Tel: 01667 464000 or email: info@hial.co.uk

Seychelles (SEZ):

  • At security check or in the terminal (restaurant, shops): Baggage service - Email: mhlbag@airseychelles.com or tel: +248 4391216/1217 / Mob: +248 2526054. Please note, high value items will be kept in the Operational Management office.

Singapore (SIN):

  • For items lost and found on board aircraft arriving in Singapore: Tel: (65) 6597 4500 or email: baggage_enquiry@sats.com.sg. Operating hours are 7.30am to 11.30pm.
  • At security check, in the gate area or in the main terminal (restaurant, shops): Changi Airport Group -Tel: (65) 6595 6868 or email: enquiry@changiairport.com. Lost and found: www.changiairport.com

Ljubljana (LJU):

  • For items lost and found on board aircraft arriving in Ljubljana, at security check or in the terminal (restaurant, shops, lounge): Tel: +386 42061226 or email: lost.found@fraport-slovenija.si

Capetown (CPT):

  • Items lost and found on board aircraft arriving in Capetown: Tel: +27 21 936 3360 / 61 or +27 71 936 3323 or email: lpocpt@colossalaviapartner.co.za
  • In the gate area or the main terminal (restaurant, shops): South African Police Services (SAPS): Tel: +27 21 937 1263
  • In premium lounge: Tel: +27 21 936 2592
 

Johannesburg (JNB):

Alicante (ALC):

  • For items lost and found on board aircraft arriving in Alicante: Iberia lost and found (Arrivals hall - ground floor) - Tel: +34 966 919 013 or email: alckl4@iberia.es
  • In the gate area or in the main terminal (restaurant, shops):  Local police (ground floor) - Tel: +34 966 919 223
  • In premium lounge: AENA VIP lounge - email: alcsalavip@e-externas.aena.es

 

Almeria (LEI):

  • For items lost and found on board aircraft arriving in Almeria: Swissport (Ground Handling Agent for British Airways) - Tel: 0034 670 541 487 
  • In the gate area or in the main terminal (restaurant, shops):  Almeria Airport Lost Property - Tel: 0034 600 994 679

 

Barcelona (BCN):

 

Gran Canaria (LPA):

  • For items lost and found on board aircraft arriving in Gran Canaria: Email: lpall@iberia.es
  • In premium lounge, in the gate area, or in the main terminal (restaurant, shops): Email: lpa.operdodos@aena.es

 

Ibiza (IBZ):

  • For items lost and found on board aircraft arriving in Ibiza: Iberia lost and found office - Tel: +34 971 809 338 or email: ibizall@iberia.es
  • At security check, in premium lounge, in the gate area or in the main terminal (restaurant, shops): AENA Ibiza Airport lost and found – Tel: +34 971 809 444 or email: ibizaob@aena.es or ibizaserviciostapuc@aena.es

 

Lanzarote (ACE):

  • For items lost and found on board aircraft arriving in Lanzarote: Swissport - Tel: +34 928-846133
  • In premium lounge, in the gate area, or in the main terminal (restaurant, shops): Email: capucace@aena.es

 

Madrid (MAD): 

  • For items lost and found on board aircraft arriving in Madrid: Tel: 34 91 305 4598 (open daily: 0830-1330/1630-2030) o email: madllib@iberia.es
  • In the gate area or in the main terminal (restaurant, shops): Tel: 34 91 74 66439 or email: objetosperdidosmad@aena.es
  • In premium lounge: (On the day) Tel: 34 91 305 4598 (open daily: 0830-1330/1630-2030). Or through their web page: http://www.iberia.com

 

Malaga (AGP):

  • For items lost and found on board aircraft arriving in Malaga: Iberia lost and found - Tel: +34 952 136 292 or email: agpll@southeu.com
  • In premium lounge, in the gate area, or in the main terminal (restaurant, shops): AENA - Tel: +34 913 211 000 or email: objetosperdidosagp@aena.es

 

Menorca - Mahon (MAH):

  • At security check or in the terminal (restaurant, shops): Tel: Iberia (our GHA): +34-971 369 015 or tel: Airport Authorities AENA: +34-971 157 108

 

Palma - Majorca (PMI):

  • For items lost and found on board aircraft arriving in Palma: Iberia lost and found office - Tel: 34 971789979  or email: pmikp020@southeu.com
  • In the gate area, at security check or in the main terminal (restaurant, shops): AENA lost and found - Tel: +34 971 789 456
  • In premium lounge: AENA VIP Lounge – +34 971 787 474 or +34 971 789 631 or email: pmi.salavip@aena.es

 

Seville (SVQ):

  • For items lost and found on board aircraft arriving in Seville, at security check or in the terminal (restaurant, shops, lounge): Tel: 34 954 44 92 57 or email: svq.ll@wfs.aero

 

Tenerife (TFS):

 

Valencia (VLC):

  • For items lost and found on board aircraft arriving in Valencia: Groundforce lost and found office – Arrivals Hall – Tel: +34 655 322 768
  • In the gate area or in the main terminal (restaurant, shops): AENA Lost property office – Departure Hall – Tel: 00 96 159 85 15
  • In premium lounge: AENA VIP Lounge – Tel: 00 96 159 85 84

Basel (BSL):

  • For items lost and found on board aircraft arriving in Basel: Email: bsl.lostbag@swissport.com
  • In premium lounge, in the gate area, at security check or in the main terminal (restaurant, shops): Information desk - Tel: +41 61 325 3111

 

Geneva (GVA):

  • For items lost and found on board aircraft arriving in Geneva: Tel: +41 22 555 9470-75 
  • In the gate area, at security check or in the main terminal (restaurant, shops): Swissport - Tel: +41 22 799 3332
  • In premium lounge: Newrest - Tel: +41 22 717 80 20

 

Zurich (ZRH):

  • For items lost and found on board aircraft arriving in Zurich: DNATA lost and found - Tel: 00 41 43 815 85 59
  • In the gate area or in the main terminal (restaurant, shops): Swissport lost and found - Tel: +41 0900 57 10 15. Website: www.flughafen-zuerich.ch
  • In premium lounge: Swissport lost and found - Tel: +41 0900 57 10 15 Website: www.flughafen-zuerich.ch/en/passengers

Goteborg (GOT):

 

Stockholm (ARN):

  • For items lost and found on board aircraft arriving in Stockholm or in premium lounge: Menzies Aviation - Tel: +46 72 158 0912 or via email: arn.arrival@menziesaviation.com
  • In the gate area or in the main terminal (restaurant, shops): Smart Carte -Tel +46 (0) 10 410 02 00 (Opening hours 10-1800 Mon-Fri) or passengers can use the website to search for lost items and submit an enquiry through the contact form: smartecarte.se/en/contact-us/#

T

Providenciales (PLS):

  • For items lost and found on board aircraft arriving in Providenciales: Jameika Stubbs - Tel: 011 649 941 7307
  • In premium lounge, at security check, in the gate area, or in the main terminal (restaurant, shops): Lindamae Malcolm - Tel: 011 649 9464420

Bangkok (BKK):

  • For items lost and found on board aircraft arriving in Bangkok: Tel +662 134 4357 or +662 134 4358 or email : BFSLLSpvrs@BFSASIA.com

Bodrum (BJV):

  • For items lost and found on board aircraft arriving in Bodrum: Our handling agent customer care team - +90850 2220487 or email: lostbag@havas.net
  • At security check or in the terminal (restaurant, shops): Tel: Airport Switchboard - +90 252 511 10 00 or email: BJV.Danisma@tav.aero

 

Dalaman (DLM):

  • For items lost and found on board aircraft arriving in Dalaman: HAVAŞ Call Center - Tel: 0850 222 0 487 or email: lostbag@havas.net
  • At security check or in the terminal (restaurant, shops): Lost and found form via: www.dalamanairport.aero/en/passengers/lost-found - YDA Tel: +90 252 792 55 55 (YDA is the airport operator)

 

Istanbul (IST):

  • For items lost and found on board aircraft arriving in Istanbul: HAVAS lost and found - Tel: +90 (0) 850 222 0 487 or email: istll@havas.net       
  • In the gate area or in the main terminal (restaurant, shops): Form: Lost and found enquiry.          

                                                                                                  

Izmir (ADB):

  • For items lost amd found on board aircraft arriving in Izmir: Havas ground handling Co. mobile: +90 530 976 78 56 or email: adbll@havas.net
  • In the gate area, premium lounge or in the main terminal (restaurant, shops): TAV Lost and found office - Tel:  +90 232 455 00 00 / Ext: 4690 International Terminal 24/7

 

U

Abu Dhabi (AUH):

  • For items lost and found on board aircraft arriving in Abu Dhabi, at security check or in the terminal (restaurant, shops, lounge): Lost and found website: www.zayedinternationalairport.ae. Lost and found form.

 

Dubai (DXB):

  • For items lost and found on board aircraft arriving in Dubai, at security check or in the terminal (restaurant, shops, lounge): Lost and found office - Tel: +00971(0) 4 5044595 Online via: www.dubaiairports.ae/lost-and-found

Aberdeen (ABZ):

  • For items lost and found on board aircraft arriving in Aberdeen, at security check or in the terminal (restaurant, shop, lounge, etc): Email: lostandfound@aiairport.com

 

Belfast (BHD):

 

Inverness (INV):

  • For items lost and found on board aircraft arriving in Inverness, at security check or in the terminal (restaurant, shops, lounge): Tel: 01667 462445 or email info@hial.co.uk

 

Manchester (MAN):

 

Newcastle (NCL):

  • For items lost and found on board aircraft arriving in Newcastle, at security check or in the terminal (restaurant, shops, lounge): Email: lostproperty@newcastleinternational.co.uk. Please note there is a £10 administration charge to collect all lost items.

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Atlanta (ATL):

  • For items lost and found on board aircraft arriving in Atlanta: Tel: 404 736 1043
  • At security check, in the gate area or in the main terminal (restaurant, shops): Tel: 404 530-2100. Lost and found report at: www.aatc.org
  • In premium lounge: Tel: 404 382 2856

 

Austin (AUS):

  • For items lost and found on board aircraft arriving in Austin or baggage lost and found: British Airways - Tel: 737-802-9399 or email: AUS_LP@ba.com
  • In the security area: Tel: 512-530-2242
  • In premium lounge, in the gate area, or in the main terminal (restaurant, shops): Tel: 512-530-5678

 

Baltimore (BWI):

  • For items lost and found on board aircraft arriving in Baltimore, or in premium lounge: Tel: 410 694 6208 or bwiairport.com/flying-with-us/lost-found/
  • At security check: Tel: 410 689 3620  
  • In the gate area or in the main terminal (restaurant, shops): Tel: 410 859 7387 or email: maalostandfound@bwiairport.com. Airport office at check-in, open 18:30-21:30 daily.

 

Boston (BOS):

  • For items lost and found on board aircraft arriving in Boston, or in premium lounge: Tel: 617 561 4069
  • At security check: Tel: 617 561 2047
  • In the gate area, or in the main terminal (restaurant, shops): Tel: 617 561 1714

 

Chicago - O'hare (ORD):

 

Cincinnati (CVG):

  • For items lost and found on board aircraft arriving in Cincinnati, at security check or in the terminal (restaurant, shops, lounge): Airport Lost and Found: Tel: 859 767 4885. Hours: Mon, Thurs, Fri 08:00-18:00; Tue 09:00-17:00; Sat 10:00-15:00.

 

Dallas (DFW):

 

Denver (DEN):

 

Houston (IAH):

  • For items lost and found on board aircraft arriving in Houston, in premium lounge or in the gate area: Tel: 281-233-7125 or email: IAH_LP@ba.com
  • At security check: Tel: 281-742-5518
  • In the gate area or in the main terminal (restaurant, shops): Tel: 281-230-3299

 

Las Vegas (LAS):

  • For items lost and found on board aircraft arriving in Las Vegas: Tel: 702-261-6525
  • In premium lounge, at security check, in the gate area, or in the main terminal (restaurant, shops): Tel: 702-261-5134. Lost and found: www.harryreidairport.com/lost-and-found

 

Los Angeles (LAX):

  • For items lost and found on board aircraft arriving in Los Angeles, or in premium lounge: Tel: 310-294-5065
  • At security check: Tel: 310 242 9073 
  • In the gate area or in the main terminal (restaurant, shops): Tel: 424 646 5678

 

Miami (MIA):

  • For items lost and found on board aircraft arriving in Miami, or in the gate area: Tel: 305-869-4608
  • At security check or in the main terminal (restaurant, shops): Tel: 305-876-7000
  • In premium lounge: Tel: 305-869-4608 or 305-876-7000

 

Nashville (BNA):

  • For items lost and found on board aircraft arriving in Nashville held at the British Airways office: Tel: +1 615-425-1754
  • At security check or in the terminal (restaurant, shops, lounge): Tel: +1 615-275-2098

 

New Orleans (MSY): 

  • For items lost and found on board aircraft arriving in New Orleans: Tel: +1-504-383-9950
  • At security check, in the gate area or in the main terminal (restaurant, shops): Airport lost and found (terminal and TSA Security areas): flymsy.com

 

New York - John F Kennedy (JFK):

  • For items lost and found on board aircraft arriving in JFK in New York, at security check or in the terminal (restaurant, shops, lounge): Email: BAJFKBaggage@ba.com

 

New York - Newark (EWR):

  • For items lost and found on board aircraft arriving in Newark in New York, in premium lounge, or in the gate area: Tel: 929 352 1874
  • At security check: Tel: 908 787 0667
  • In the terminal (restaurant, shops): Tel: 973 961 6243

 

Orlando (MCO):

  • For items lost and found on board aircraft arriving in Orlando: Tel: +1 407 825 4324 (BA Baggage/Lost and Found)
  • In the gate area, at security check, in premium lounge or in the main terminal (restaurant, shops): Tel: +1 407 825 2111 (GOAA Lost and Found) or email: lostandfound@goaa.org

 

Philadelphia (PHL):

  • For items lost and found on board aircraft arriving in Philadelphia, or in premium lounge: Tel: 267-499-4026
  • At security check: Tel: 215-521-7206
  • In the gate area, or in the main terminal (restaurant, shops): Tel: 215-937-6800 or 267-499-4026

 

Phoenix (PHX):

 

Pittsburgh (PIT): 

  • For items lost and found on board aircraft arriving in Pittsburgh, at security check or in the terminal (restaurant, shops, lounge): Tel:  1-972-693-6824

 

San Diego (SAN):

 

San Francisco (SFO):

  • For items lost and found on board aircraft arriving in San Francisco and in the terminal (restaurant, shops, lounge): Tel: 650-821-7015 
  • In the gate area: Tel: 650-821-9210 or 650-821-7015
  • At security check: Tel: 800-764-8040

 

San Jose - California (SJC):

  • For items lost and found on board aircraft arriving in San Jose, at security check or in the terminal (restaurant, shops, lounge): Lost and found office – Tel: (408) 392-3559 (open Monday-Friday 8:00am-5:00pm). Website: www.flysanjose.com/lost-and-found. Items (not food) are held for 30 days. Fedex shipping will be at owner’s expense. Office location: 1701 Airport Boulevard, Suite B1130 (between Terminals A and B). 

 

Seattle (SEA):

  • For items lost and found on board aircraft arriving in Seattle: Port of Seattle lost and found - Tel: 206-348-2222 (open Mon-Fri 0800-1700)
  • In premium lounge, at security check, in the gate area or in the main terminal (restaurant, shops): Webiste: www.portseattle.org/services-amenities/lost-and-found

 

St Louis (STL):

  • For items lost and found on board aircraft arriving in St Louis, in premium lounge, in the gate area or in the main terminal (restaurant, shops): Website: www.flystl.com/lostandfound or STL Airport Police: 314 890 1370
  • At security check: Tel: 314 595 0423

 

Tampa (TPA):

  • For items lost and found on board aircraft arriving in Tampa, or in premium lounge: Tel: 813 676 4207
  • At security check, in the gate area or in the main terminal (restaurant, shops): Tel: 813 870 8760

 

Washington (IAD):

  • For items lost and found on board aircraft arriving in Washington: Website: cs.flydulles.com/lostandfound/s/
  • Terminal lost items: Lost and found at 703-572-8479, Mon-Fri 08:00-16:00, closed weekends, located behind Baggage Claim #2.
  • Security checkpoints: TSA, website: www.tsa.gov/form/lost-and-found, hours Mon-Fri 09:30-14:30