Future Travel Voucher refunds

If you hold an unused Future Travel Voucher we will convert it into a cash refund and credit any Avios back to your account. If you want to use your Future Travel Voucher, or think you are eligible for a refund, please contact us.

If you want to use your Future Travel Voucher, or think you are eligible for a refund, please contact us.

The refund will appear on your statement in approximately 30 days. We’ll refund the money to your original form of payment and credit any Avios back to your account. You will get an email to say your refund has been processed. 

If you part paid for your flight using Avios or upgraded your seat with Avios, then the Avios used will be credited back to your account. Please allow approximately 30 days for this to appear in your account.

Yes we will refund all eligible Future Travel Vouchers. Please contact us for further information. 

If the bank rejects our refund to the original form of payment, we will contact you to request an alternative form of payment. If the card has just expired, then the refund can still be completed.

Under payment card terms we can only refund the original account the funds were debited from. You'll need to contact your bank if you've closed your account or agree the distribution of funds with any other party members as applicable.

Yes, please contact us for further information. 

You can use all or part of your Future Travel Voucher for a flight.

If you want to use your Future Travel Voucher, or think you are eligible for a refund, please contact us

We are proactively refunding any BA Holidays vouchers that are nearing 2 years or older. You don't need to contact us, we will automatically refund it on your behalf and email you to notify that your refund is in progress.