About Avios

Allow us to update your date of birth

Don’t miss out on Avios and Tier Points

The date of birth held on your Executive Club account is not the same as the one that was used in your flight booking. As a result, you could have some unawarded Avios and Tier Points. 

By giving us permission to correct the date of birth in your Executive Club account to match your passport, it will also ensure we can automatically award your Avios and Tier Points earned on future flights.

What do you need to do?

  • Click on the link below before 12pm GMT on 1 November 2024
Update my date of birth

What will we do before the end of November?

  • Align the date of birth in your Executive Club account
  • Add any unawarded Avios and Tier Points to your Executive Club account