Customer receipt request

Important: To protect our customer data, our security and compliance procedures only allow us to send financial receipt documents to the email address originally provided at the time a booking is made, or added as part of any subsequent payment taken. We cannot send this information to any alternative email address that may be provided.

Please add your contact details below, and complete all items marked with an asterisk (*)

Title

First name

Last name

Email address

Telephone

Executive Club number

Tier

Flight numberBA

Date of travel

Day

Month

Year

We can only provide a receipt for travel dates within the last 12 months.

*What documentation do you requireYou cancelled & refunded your booking – now you need a ticket cost breakdownProof you’ve travelled with us – BA flights onlyProof you didn’t travel with us – BA flights onlyConfirmation that your BA flight had a delayConfirmation that your BA flight was cancelledE-ticket receipt for all purchases linked to this booking, after you've travelled

If you need any further help from British Airways please refer here, or check your booking on ba.com

City of departure

City of arrival

Booking reference(you can find this on your e-ticket)

Any additional information you’d like to tell us:(maximum 200 words)

British Airways takes the security of personal data very seriously. Privacy policy