Say thank you to somebody at British Airways

Say thank you to somebody at British Airways

We are delighted that you enjoyed your experience with British Airways and would like to say thank you to one of our colleagues.
Please complete the form below and we will pass on your comments to the staff member and their manager.
Tutti i campi contrassegnati dall'asterisco (*) sono obbligatori.

Informazioni su di lei

(nel caso abbiamo bisogno di contattarla per informazioni aggiuntive)
(ove applicabile)

About the staff member

Ground Staff

 
 
e.g. 0001BA 

Pilota

La preghiamo di fornire o il numero del volo o le città di partenza e di destinazione

e.g. 0001BA 
 
 

Personale di bordo

La preghiamo di fornire o il numero del volo o le città di partenza e di destinazione

e.g. 0001BA 
 
 

Contact centre agent

 
 

About your experience

*
They genuinely welcomed me and I felt acknowledged and appreciated.
They were approachable, available to help and anticipated my needs.
They shared relevant information and knowledge with me to enhance my experience in a way that was easy to understand.
They listened and understood my needs and were responsive in resolving any problems.
They used technology and my information to deliver a personalised service to me.

Potremmo a volte pubblicare i suoi commenti insieme al suo nome sulle nostre riviste interne e di bordo. Selezioni questa casella per dare il suo consenso. 

British Airways takes the security of personal data very seriously, as explained in our privacy policy. You will not receive any marketing communications as a result of sending your details via this form. Privacy Policy

Please note, as with any standard email, any emails containing your personal data sent to or from British Airways will travel in a non-encrypted format.