Say thank you to somebody at British Airways

Say thank you to somebody at British Airways

We are delighted that you enjoyed your experience with British Airways and would like to say thank you to one of our colleagues.
Please complete the form below and we will pass on your comments to the staff member and their manager.
Tous les champs marqués d'un astérisque (*) doivent être renseignés.

Informations vous concernant

(au cas où nous serions amenés à vous contacter pour plus d'informations)
(le cas échéant)

About the staff member

Ground Staff

 
 
e.g. 0001BA 

Pilote

Veuillez indiquer le numéro de vol ou les villes de départ et de destination

e.g. 0001BA 
 
 

Équipage

Veuillez indiquer le numéro de vol ou les villes de départ et de destination

e.g. 0001BA 
 
 

Contact centre agent

 
 

About your experience

*
They genuinely welcomed me and I felt acknowledged and appreciated.
They were approachable, available to help and anticipated my needs.
They shared relevant information and knowledge with me to enhance my experience in a way that was easy to understand.
They listened and understood my needs and were responsive in resolving any problems.
They used technology and my information to deliver a personalised service to me.

Nous pouvons à l'occasion être amenés à publier vos commentaires, accompagnés de votre nom, dans nos magazines à bord et autres magazines internes. Merci de cocher cette case si vous en acceptez le principe. 

British Airways takes the security of personal data very seriously, as explained in our privacy policy. You will not receive any marketing communications as a result of sending your details via this form. Privacy Policy

Please note, as with any standard email, any emails containing your personal data sent to or from British Airways will travel in a non-encrypted format.