Best Price Guarantee

Please provide the following information so that we can validate your claim and process your refund as quickly as possible. We will respond to your claim within 2 business days. Here is a tip on how to take a screenshot.

What qualifies?

1. Flight operated by British Airways
2. Comparison includes all fees including card fees equivalent to those used to make the booking
3. Same type and number of travellers
4. Same dates
5. Same inclusions
6. Booking made in the currency of departure country
7. Same route

What doesn't?

1. Prices which cannot be verified due to lack of physical evidence such as screenshot
2. Best Price Guarantee applies at the time of purchase and excludes SALE
3. Excludes price drops on ba.com
4. Quotes from price comparison sites
5. Instances where prices are lower due to an error made by the retailer
6. Excludes prices as part of packaged holidays
7. Cancelled or refunded bookings

All items marked with an asterisk (*) must be completed

Personal Details

First Name

Last Name

Email Address

Booking reference number (EX. Y75H3D) what is this?

British Airways Itinerary

Flight Number

Date

Day

Month

Year

Competing Fare

Total fare per ticket, including taxes and surcharges in local currency

Website address where fare was found

Date fare seen

Day

Month

Year

Time fare seen

Hour

Minute

Terms and Conditions

I have read and agree to the Terms and Conditions

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